based on 7169 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good variety, great sales. More likely to find what I'm looking for here than at other bike shops.
Good variety in stock
Competent and welcoming personnel
No pressure
Staff were knowledgeable, professional and very helpful.
Thank you for everything
Great customer service and helpful staff.
Very knowledgeable and helpful staff.
Delivery is exceptionally slow.
I live one hour north of your store, its been over a week and still not arrived.
Fast shipping!
Inventory and ease of transaction
Sweet Pete’s usually has what I’m looking for and the delivery is seamless. Great selection great service.
Excellent service, helpful staff!
I had excellent service from Brent!
Excellent Service from Adam
Friendly Staff
Feel safe on my bike
The staff really value old/loyal customers especially Mitch.
In stock, good price, easy transaction, friendly local peeps, thanks very very much!
We bought the bike as a gift. The service has been incredible from start to finish. The advice and help we received made the shopping experience so easy. The regular communication about the status of the bike was so appreciated, and going out of the way to also install the accessories we purchased separately online on the bike was above and beyond - thank you!
We have already shared our positive experience with friends, and will most definitely be retuning as we need new bikes too.
A big thanks to Brent and the team for all their help and support!
Good product selection. Just bought a new bike and very happy with it so far. Been pretty happy with the service and maintenance techs as well knowing their stuff and doing a good job with repairs
Very knowledgeable sales staff. Follow up email questions answered promptly and to my satisfaction. Would definitely recommend to shop here.
1) not being able to ship to an address that differs from the billing address was very inconvenient.
2) not hearing that my cycling shoes were MIA and having to reach out for an update. Had I not reached out I fear I would never have heard.
Great products, Great service, fast delivery
Speed of service
Responsiveness
E-Communication
Top class customer service along with exceptional products
I liked that my flat tire was repaired within an hour
Very knowledgeable and informative staff
Great experience all around - from the senior staff right down to the "kid" that got us out the door. Everyone was engaged and loved bikes!
Jay was very helpful
Excellent service!
Brent was quite knowledgable and very helpful!
Well, Pete has been amazing and all the staff provide very friendly service,
Helpful staff, I trust their recommendations for products based on years of experience.