based on 2050 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was an easy and great experience and transaction. Thank you!
People there are very friendly and helpful!
Repair was a lot faster than I expected. 24 hr turn around
Great customer service
bike rental - easy to do online and very easy pickup. great service and friendly people.
Fast while we wait service. Very knowledgeable
Everything!
Great personal service with a desire to find what we need
The service tech was able to confidently assess the condition of the Raleigh bike I brought in and give me an estimate of cost and timeframe--both very reasonable. Within that timeframe, I received an email communication asking me to call about an update to the estimate. The person with whom I spoke explained that I would need a new front tire in addition to the new tube because permanent damage had been done by the previous owner (patching that caused a tear) that was not immediately obvious at intake. He offered two price points and explained the difference. I opted for the more frugal one. For $150 and no hassle, Scheller's helped me revive and make a smooth ride out of a good piece of equipment that had been neglected.
Very Friendly and helpful respectful of our budget and very informative
Just great service
Service was great. They took care of me and my daughter's bike. Service provided was well within my price range as well. Top notch service.
Associates were very insightful, helpful and professional. Price was very reasonable for reassemble of my bike that I tried to assemble myself. I will definitely go back and recommend them.
I have known John Molnar for many years but did not follow him to Schellers. I no, w almost regret that. He is so knowledgeable and good with customers. I will likely be coming to Schellers because of him!
Great customer service. Always prompt with answers and very helpful. Special orders are never a problem.
Great customer service. Excellent products. Great delivery experience.
I've stopped in a couple of times since I live out of state now, always pleasant and great help. ot what i needed and will definitely go back
Always a friendly, helpful group of people working at Schellers. As bike riders themselves, they remember their customers.
I bought my bike at Scheller's in 2010 it's been a great bike and their service is always good and quick and I really haven't had to service it I just had it serviced Thursday May 3, and got it back Wednesday May 7 plus I had to get some new gears and some other parts but they got it back to me in 5 days great service and great people very good for small business. Darrell
Great staff!
Great inventory.
Knowledgeable employees.
Great service.
I came in there to have my bike looked at. The pedal had fallen off. I wanted just a quick fix for the bike. The bike mechanic told me that my pedal was stripped and not able to be repaired and I needed $178.worth of repairs. I picked up my bike because I didn’t think it was really worth it. I took it to another bike shop in Berea my mechanic there said it just needs to screw and put it in. He charged me nothing I gave him a $10 tip for helping.
Personal and friendly service.
Service and products are excellent!
I like the service department.
My favorite Local Bike Store! Helpful And friendly staff! I’ll be back!
I called in with some questions and person who answered very nice and helpful and I brought my bike in the same day for its annual tuneup. Also purchased a new speedometer when I dropped off and that person very nice and helpful. Ready later that day and I think the man who checked me out might have been the same one I talked to on the phone. Very nice and helpful.
Store beautiful inside with lots of great bikes, clothing, and equipment!
Quick solid service.
Just had treadmill delivered yesterday - seems very nice and extremely easy to use.
Delivery was very nice. Our guys were very professional but also very personable, too
Staff are professional & knowledgeable!