based on 1992 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service people was as nice and helpful
repair time was excellent
Did a great job lining my gears out and performing an annual service to keep my bike riding like new.
I was looking for a charging cord for my bike that I had lost. There are none available, but they offered me a deal on one that was attached to another bike that hadn’t been sold yet. I was very grateful!
The Lexington employee with whom I dealt was helpful, prompt and professional. The store had the part and inner tubes I needed.
Was pleased with prompt service and professionalism from employees while not only being notified by phone and text which to me was very efficient contact Thank you again for your services
You had it on hand, and we're very friendly and helpful.
The staff is knowledgeable about their inventory and not pushy. The mechanic I spoke with was super cool and offered a decent price for trueing my wheel.
Nothing doing good job
Fast service . Thanks
I cannot say enough good things about the staff at Schellers!
Having very little experience or knowledge they patiently answered my questions and gave me hands on insight to my bike and other product options guiding me forward in my riding. So I can grow with this sport.
Love the fact they have monthly workshops. I highly recommend!
Quality tune up and repair work
Knowledgeable employees. Friendly and professional.
Carry quality merchandise and were patient and helpful.
They always come through in a pinch
You all always do a great job, give great advice, and sell quality bikes and accessories.
Thanks again to Joseph and Niles for helping quiet my Checkpoint. As always they listened to my description of the problem, diagnosed and quickly found a solution. Great team at the Evansville Schellers store👍
Friendly, knowledgeable staff
Both employees I interacted with were very friendly. This shop is close to home!
Quality
My husband called prior to my visit. My daughter just bought a new bicycle and needed a new inner tube and they had exactly what we needed in stock and ready to go! We were able to drive over and pick it up with no issues. Prices were affordable and the customer service was excellent. Will recommend to family and friends and be returning customers.
I brought my wife’s bicycle in for minor repairs Saturday afternoon. I was waited on by a young man by the name of Joseph. This guy was kind, professional, knowledgeable not to mention friendly. It was a great experience. I think he literally dropped what he was doing to help me out so I can get this bicycle back home to my wife. Kudos to Joseph.
We were waited on as soon as we walked in. The associate was very friendly and helpful. He knew the exact size and type of the tire we needed. My grandson asked him a few questions and he answered in detail and even showed him how other size tires would not work. We left the bike there to have both wheels replaced. The work was completed in just two hours. I am very happy with the work and speed.
Service man did a great job taking care of my exercise equipment
We loved our Trek rentals and amazing ride around the county-side. Thanks for setting up our pedals and mounts. Even more amazing, thank you for help delivering the water bottles we left behind!
I came in asking for a bike that is upright for comfort and city commuting. The associate showed me two bikes that met every prerequisite I asked for. I ended up picking up the higher end model that was an awesome price when I later compared it to other shops and used listings.
Not to mention the associate was also one of the bike techs so he was able to fit me to the bike with quick adjustments but also able to fit my handlebars to the most upright position.
The sales people were super helpful and informative! My wife bought me an awesome Trek bike for my 75th birthday! They were busy but managed to get my bike ready way before I was expecting! I appreciated that so much!
Staff was excellent. Really knowledgeable about bikes and what i was looking for. No pressure to up sale me.
Glad to have them in the neighborhood. Good staff. Good turn around on work.
You stand behind your products and service.