based on 2051 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service and excellent knowledge of bicycles.
The repairs done to my bike was very good with a good price. I will use them again!
great variety of gear, competitive pricing and fantastic staff!
Joseph and all the guys were extremely nice. Offered information as I needed it.
Very helpful and quick
So kind. So knowledgeable. Very professional installation. Thank you
Great customer service. Took time to educate us on e-bikes, went through all operations once purchased. Service department great at keeping our bikes on the go! Highly recommend!!
Brought my Focus Cayo Disc 4 in to have the brake hydraulic fluid flushed and for annual mainteneance. A quick assessment was done and it was determined that a flush was not necessary, but the brake pads were worn and needed to be replaced.
The bike was ready for pick-up the next day. Great quick service and trustworthy maintenance need assessment.
Great products and customer service. Keith is the best.
Everything
The people that I spoke to in service really seemed to listen to me and smoothly found my solution. It did not seem like I was being sold anything. It was more like a trusted expert just helping me. Great feeling, good job guys.
Great service
The responce to my inquiry and the rapid pick-up/return after repair was great. the problem was dealt with, with little cost for the part. amy Schwinn Ayerdine is now fully operational, I just need to use it now.
My back tomorrow went flat the first night I had it home.
Priced a lil high in my opinion but ,had a 3 wheel bike put together that I had bought off of Amazon and I'm mechanically inclined and I couldn't get the cain and derailer on so I was defeated and when I was young we tore bikes apart and switched out parts but I couldn't get this one together so they took care of it and to see my 78 yr old mother riding it and staying healthy priceless,want to thank everybody involved
We brought our two bicycles for tires and got an end-of-year adjustment. Scheller's informed us that the adjustments were free from our warranty. They also informed us that we didn't need all new tires; just one tire was bad. They told us when they would be completed and got them done before that date. They have been very fair with us and have done an excellent job with our bicycles. We would highly recommend them to anyone interested in a quality bike!
Scheller’s products & merchandise is great quality.
We purchased 2 Trek bikes years ago. I sold the my husband’s bike after he passed away. We were pleased with our purchases. Now, it is time to upgrade to an electric bike. in the near future. The staff are very knowledgeable & friendly. I highly recommend Scheller’s to my family & friends.
- Cassandra J
good service, quick response
Job well done. Honesty
Patient with non-bike people. Took time to listen.
Tecnition was great . scheduling was great. Fixed my machine
You were able to repair our item and in a timely manner!
Everything was great!
Kind and helpful employees
Very well made, prompt service!
Great!
Chris did an amazing job truing and replacing a spoke on a rear wheel
Wonderful equipment and good customer service.
Friendly and looks out for the customer to provide the best service
You are always kind and knowledgeable about all you sell.