based on 1938 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Informative and efficient, friendly service.
Excellent Customer Service
The quality of the service I always receive. Andy is a great representative of Scheller’s, so much more than just a salesperson.
Excellent service from Andy & crew!
quality and servie
Every one was very helpful. Especially the young man that adjusted my seat
Great service (repaired tire) and friendly staff. Completed the repairs quickly and efficiently.
We have always like Trek and Schellers has always provided friendly service and great products.
Truthful and honest
The folks who work there are always pleasant and helpful. They know their stuff!
I brought a youth’s bicycle in to replace the cables and tune up the bike. The repair cost came in under estimates and the work was completed by the next day which exceeded my expectations. Staff is friendly and helpful.
Love the service!
My wife and I were not informed in advance about the $180 in "Annual Maintenance" charges applied after we dropped off our two bikes at the store. When we inquired about the specific services performed for this cost, we were given a vague response that did not clearly relate to the actual condition or needs of our bikes.
The service was performed fast and correctly!
Good products and knowledgeable staff to answer questions.
Very efficiently,Carter Jones was able to secure equipment for our fitness needs. Evan, store Mgr, followed up on transaction to make sure we were satisfied. Everything was handeled in a professional manner.
Quick and professional service, personnel
extremely friendly and helpful !
Excellent service
Super nice install guys! Very professional!
Fast and efficient service as a walk-in. Staff was very professional and friendly. Thanks!
Knowledgeable staff. Easy process throughout.
Friendly, and gets it done quick, honest
Service was top notch. Employees very helpful
2 of the tubes popped when blowing them up, neither 1 was over 25 lbs. I spend 280.00 dollars on tires & tubes
. I should have went to walmart, its all made in china
staff are knowledgeable, and seem to care about their clients.
I feel bad but I think it was Pat that helped me and he was amazing. I went in on a Saturday afternoon and I felt very much like I was his only customer even though he was juggling helping a couple of people in between me. He did not hesitate to get two bikes out for me to ride so that I could pick the one that was most appropriate for me. I felt absolutely zero sales pressure and that it was about me getting the right bike that meets my long-term goal of exercise. I also felt like he gave me his honest opinion on Accessories for my bike and I am so excited I feel like a little kid with a new toy. I absolutely loved my experience and I absolutely love my bike. I am so very hopeful that you guys will be able to come up with some way for my tricycle or excuse me my three wheeler lol will be able to pull my grandbaby. I have referred to customers to you all because people are so excited about my bike. I thank you so very much for the kindness and helping me achieve my goal of better health.
No high pressure sales
Good choice, assembled bike we wanted in an hour
Excellent products
Excellent Customer Service
Scheller's had a very wide selection of premium quality bikes. The website was very convienient with helping me narrow down what I was looking for. And Jesse R. was *extremely* knowledgeable and did a fantastic job of carefully talking me through the benefits of each model I was leaning towards. I settled on the Trek Dual Sport 2 and could not be happier! Outstanding job, Jesse!