based on 2102 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly knowledgeable
You were prompt in answering our questions and knowledgeable about our bicycle problems.
The repair was taken care of in a timely manner with professionalism and integrity.
Courteous. Prompt. Competent.
Friend service and quick.
Thank You
Name removed
I was buying a kuat bike rack and wanted to look at bike also but there store policy requires a drivers license to test ride (which is fine) but also wanted my car keys for collateral. My wife was with me and staying in the store. Just didn’t agree with this. I would have stayed in parking lot area as well. Salesmen were fine. I will just purchase bikes elsewhere
All products are great and good quality
Annual
Tuneup is awesome. Staff is great.
Great & friendly customer service. Specifically, Ben was very helpful in advising me. It’s easy to see why they’ve been in business for so long.
I appreciated how helpful and friendly the team was. They helped diagnose my issue quickly (popped tube). Then, when the first replacement tube I bought popped shortly after being installed, they replaced it with another one at no additional charge.
Thanks!
Quality service at a fair price and very honest.
Great service. Brought bicycle in without making an appointment and waited while both inner tubes were replaced. Done quickly at a fair price.
While waiting, sales associates were attentive but not pushy.
I bought a previous bicycle at Scheller's and a helmet. Easy one-stop shopping with knowledgeable associates.
The 2 guys that I worked with were very knowledgeable and helpful. I appreciate that.
Reliable products
I'm always taken care of promptly every time i visit
John Molnar’s personal attention, expertise and urgency is unmatched. Quality person and service
My son and I were in town and had a free day and decided to rent some mountain bikes. The bikes they provided were fantastic. Other places we’ve rented from have basically provided their oldest crappy bikes for rentals but not Scheller’s. The bikes they provided were legitimately the nicest we’ve ever rode.
The staff helped us choose some great routes to ride and made the process really easy.
We will definitely rent from them again when we’re in town!
I think their staff (especially the guy named Bush) went the extra mile to quickly get my new bike ready for an event next week.
Always great service. Mr. Molnar goes out of his way to help an old cyclist.
Good products. Trek is the best.
Staff is knowledgeable of their bikes. Customer service outstanding they loaded my bike during torrential rain this week. Vance Simmons
Went in to have a e bike tire repaired and this was the most pleasant experience ive had very welcoming very prompt and most of all the vibe was over the top! They let me know exactly how the process worked and they delivered very promptly. 10 out of 10 I RECOMMEND!
The equipment, services were great
Liked everything plus some about products & services. Took my son's mountain bike in to get fixed and the guys were incredibly helpful. Even detected some other issues we didn't see and got those resolved....fair price and super quick response...he's back to enjoying the ride safely....THANK YOU!
Quick, prompt, and got my bike on the road in a jiffy!
Kirt was excellent. Very knowledgeable and helpful through the whole process. Brainstorming what would work best for my frame and size and tweaking the fit during the test drive so I could make sure it was the bike I wanted. Kept me informed about the timeline for my order and contacted me as soon as it arrived. Had a minor snafu upon getting the bike home, easy fix, great communication from shopmen and Kirt. Overall excellent experience and we will go back for any further bike needs.
Local store, personalized service, unlike Amazon and other out of town retailers.
The store itself was immaculately clean which made visiting there enjoyable…so much so that I purchased a bike🥰 I cannot remember the name of the gentleman that helped me, but he was more than helpful which encouraged me to make my purchase. I will definitely shop here again for any bike or bike accessories and especially service should I need it.
I came in and Bush was able to put on a new seat while I waited. Great job! I appreciate the friendly and competent service on my e-bike.
Thanks for getting me right!
John is amazing. whenever I come to shop I'm completely satisfied with the purchase - &/0R repair
thanks
John is fantastic! Answered questions and was able to help me get what I needed. Great shop!