Customer Testimonials
Great service and wonderful people!
Great shop and awesome people!
The people and service.
Excellent service, knowledgeable, courteous and personable staff.
I was greeted on arrival and staff were very professional and helpful. I only gave a 9 because the bikes on the floor were fairly limited in number. Otherwise, it would have been a 10.
Great staff, great bikes, great gear.
Knowledgeable, Professional, Helpful and Quality Products/Work.
The staff is always friendly and helpful.
Good location
Very friendly and knowledgeable employees.
Great customer service and very friendly/knowledgeable employees. Danny has been a huge help with everything I’ve needed!!
I buy unique bike parts and you typically have what I need
Service. Everything was explained to me so I could understand
Everyone is go kind and service is quick!
Carson, Dane, Kevin and all the rest of the crew are top notch people! Wouldn’t buy or take my bikes anywhere else!
Always plenty of Products to choose from. Customer service is awesome, when you come in and they know your name thats gold for me.
Staff are helpful when looking for parts options for older trek or my bike of manufacturer they don’t carry.
Bike Service is a 10.
Fast courteous service
Great service and customer relationship
Personable staff.
Always had trek bikes quality products.
Stopped in a few times while I’m a ride for adjustments. They were always accommodating.
hello it was a nice store nice people , lots of parking I found everything i was looking for and will go back for more !
Sunday was my first time in a bike shop, (the only shop in Tulsa open on Sunday) I came in for a flat repair kit and ended up with 2 new tires and tubes and a tune up! I learned a lot, hung out for about an hour and had a good time which was completely unexpected! Also, the bike is in much better shape than it was when I brought it in, all thanks to Jesse!
Great selection and very friendly staff.
Great fast service with a smile. Will be back!
Very helpful, great inventory.
They were fantastic! Was able to get my mountain bike put back into working and safe condition in a short time. Wonderful guys there!
Good service, helpful , friendly and reasonable price .
I recently purchased an older Trek 1200SL and have been shopping around to start fixing it up. I had found some bar tape on Amazon that I was thinking on buying but decided to stop into Phat Tire. I was honestly expecting Amazon to be cheaper. I was delighted when I found Phat Tire had name brand bar tape for less than the off-brand bar tape I was originally looking at on-line. An employee had also greeted me and showed me where the tape was located in a friendly manner. I didn’t feel pushed or looked over during my time in the store.
I also needed to buy some valve stem caps since they were missing on my bike. The gentleman who helped me gave me 2 plus an extra all for free. This small gesture left a big impression on me. I will be looking to buy new tires soon and eventually a new groupset. I will definitely be back at Phat Tire to make these purchases. If I reach the point I’m ready to upgrade to a brand new Trek, I’ll also be back at this location. It’s an easy decision to keep your dollars local when you have superb shopping experiences like the one I had. Thanks!
The service was quick and reasonable. Communication was great regarding what I needed and when my bike was ready to pick up. Thanks!