Customer Testimonials
Very thorough and staff was friendly and eager to help
Friendly personalized service. They are clearly anxious to provide an exceptional customer experience.
Employees add value beyond the reason for my entering the shop by sharing mountain biking expertise, experience, news, tips, suggestions, local happenings, trails, etc. All are very welcoming and helpful. Prices for maintenance and rentals seem high but the service is excellent.
Awesome selection of kids bikes. We have 2 kids and each of them have used Phat tire to purchase and trade in each bike as they grew. This program is incredible. I have also purchased my gravel bike from phat tire and they provide excellent t expertise and service.
Fast tire replacement!
Great local bike shop in Bella Vista. Always friendly and well stocked with the small supplies I need.
Great service
Quality products, courteous and helpful staff/ offer help finding the right product for you!
Very good price on my new trike. The tecknition was very friendly and made all of the adjustments to personalize the fit for me.
Everyone is so positive and helpful. And your bike products are top shelf!
We went to a couple of bike shop in the area, and stopped into two Phat Tire shops. The genuine help of those at Phat Tire was the difference. Knowledge some thing in business, but an honest approach to my family’s needs, with sincerity…. That is who will be getting our money. Thank you for how you do business
Took my sons e-bike to be fixed & they had it done super quick!! Great customer service, everyone was friendly and willing to help!! They even helped us unload and reload the bike!!
I got great service and a quick turnaround on my bike tuneup!
Quality products and advice for any level of bike rider. Friendly and respectful if the shopper!
They are also so so helpful & no matter all of the questions I asked about bikes & other things they have the best response & really care about their customers! 🙏🏻 Thank you guys!
Good people great choice of quality products at a fair price
They were quick, friendly, and professional.
Great service team
Excellent service by George and team.
The techs always save us when we visit Bentonville. They are so efficient, knowledgeable, and unlike some shops never condescending. I can't thank them enough for always helping us make the most of our trips from St. Louis. My son has a crazy electric giant bike with a bafang motor attached from the previous owner for the past five years. Most times he has taken it to shops they won't even change a flat tire on it. These guys at Phat Tire are always willing to do what they can to keep it going and appreciate it for the monstrosity that it is, lol. When it comes time to buy the next bike we will try to purchase from this shop to support the great service the supply!!
Great guys great service!!!
Very helpful staff
The sales associate was very knowledgeable about the helmet products, including the safety features.
Great service! Repairs were done quickly and at a great price! Rental was super easy and I had so much fun!
Took my old Huffy bicycle in to have new tires, tubes, and handgrips put on, plus an overall inspection on the bike. I received a text message saying it was done in just a few hours, since my bile is my only means of transportation. When they brought it to me from the back, I couldn't believe how incredible the bike looked. After I got it home, I rode it to a few places. It was smooth, no more rattling of parts, and just a joy to ride, while looking good in the process. Kevin, and the rest of the guys at the shop did an amazing job. I will highly recommend Phat Tire OKC to all biking enthusiasts. 100% happy. Thanks to ya'll!
Yes, the service was fantastic
The tech was friendly, very knowledgeable, and showed a great sense of urgency to fix our issue. Extremely satisfied!
Brett saved the day and MADE an endcap for my wheel that wasnt in stock. Saved my trip!
I like how personable all of your employees are. They are always genuinely excited to help.
Great folks at the rogers store . Will go out of their way to help upo fond what you need even if it a free bolt in their bolt bin. Thanks guys