Customer Testimonials
I had a flat tire and you guys got me a new one and installed it in less than 15 minutes. I love the service at Phat Tire.
Amazing service, especially, in working with the customization of my Trek Fuel EXE and Gravel Bike. Ike and his expert staff pay attention to details, most importantly , the safety of your modified changes. I would Highly Recommend, Phat Tire Fort Smith, for all of your biking needs and services.
Price, value, good selection, excellent customer service! They got it all here. Very satisfied today.
Marcus and Tom were very accommodating and helped me out with a flat right away. I was just visiting for a few days and really helped me out. Had a great MTB trip and can't wait to come back. I will definitely return to Phat Tire when I'm back.
Friendly, proficient staff. Ezra fixed my bicycle and it rides beautifully now! I'm very happy with the service and will recommend to others.
Knowledge, exert workmanship and customer service is exceptional!
Always a good selection of products plus knowledgeable and helpful staff.
Incredible customer service. Employee listened to my concerns, looked thoroughly at the bike, and provided sound recommendations. They even recommended that I get the service performed at another Phat Tire location in town to avoid a lengthy wait time. Thank you!
Friendly staff and prompt service.
Knowledgeable, thorough and fast
I bought a bike rack, and it was installed for me in the parking lot and explained to me without having to look at the instructions.
Great service. Got my road bike tuned up for the riding season and it looks Brand NEW!!! Beautiful!! Rides better than it looks.
Mechanic was very polite and quickly fixed my flat tire. Good conversation while I waited as well :)
Super friendly and helpful staff. Great service and local trail advice.
Friendly atmosphere, and greeting
5 Star Service from Kevin and Carson!!
Everyone was extremly friendly, helpful, knowledgeable.
I'm friends with the manager Dane, he's amazing and took great care of us on our new bike!! Highly recommend!
Excellent customer service !
Always great service
Fast flat tire change
Customer service
Great product and service.
Pleased with the help and service!
Jake was wonderful helping us and our 4 year old grandson find the right bike for him, so patiently. He really knew the products and what would be best for us. He also coached us as to what techniques to use. We will definitely return to Phat Tire and recommend to family and friends.
The gentleman that worked behind the bike service counter this day was great! Bought products I probably didn’t need because he was so fantastic lol
Java Dudes was open, friendly, knowledgeable staff and they got the problem fixed quickly!
Friendly and timely service! Highly recommended
Sales person answered several questions. Very helpful for someone who is new to the hobby. Very knowledgeable
I like the friendly atmosphere of the shop and the staff. It is always a pleasure to go in and be greeted by name and have your biking needs met in a friendly professional way.