Customer Testimonials
Always there to help assist with any cycling needs.
Been a customer for nearly 30 years. Honest, dependable, knowledgeable staff.
Quality work and friendly staff.
Customer service and patience of the sales team!
Professional staff
Love the quality of work they do and the bikes they offer. I can't speak for the staff downtown, but Irmo location is awesome!!!
Very knowledgeable and customer service, nice experience.
The mechanics and sales staff are knowledgeable, personable, and helpful. They know bicycles inside-out, and consistently follow through with promised repairs in a timely manner.
My order for my custom BMX wheels to be built presented great challenge, but the finished product is magnificent. Top Notch work. Thank you.
Friendly and helpful staff. Ordered a bike and had it ready next day, explained everything and made sure it was a good fit. Lifetime tuneups.
I walked into the store with a price range and walked out with the best purchase I've made in my life. Staff were incredibly polite and easy to talk to and got me set up with what I wanted before I even knew what that was.
James (Service Manager) was awesome to deal with; from start to finish he handled everything from dealing with Canyon (warranty issue), to the repair itself. Couldn't be happier, and I highly recommend.
Great customer service! Always feel welcome when I enter the store. Employees are helpful in answering questions and helping me find what I need.
Good location. Location is more convenient than the downtown store as I Ilive towards Leesville. Nice not having to drive downtown in all the traffic.
great service. two bikes made ride ready for two older adults. Matt was fantastic.
Brian is a badass!
Buying a nice bike from Outspokin has kept me healthy. I will turn 81 this month and can still do 9 miles at the park 3 times a week. BIking is the real "fountain of youth." Maintenance is super also.
Great service, promptly
My bicycle just needed a new tire. In about 20 minutes, new tire was on my bike, both tires were pumped up and I was riding away
Everything is ok except that my daughters back brakes are sticking to the rim thus not allowing the rim to flow freely...I adjust the rear brake tension cable but apparently, I need to loosen it some more.
I am sure it was tested out prior to my picking it up but I don't know for sure as this would or should've been an issue at that time and adjusted or replaced accordingly.
Brian has the best hair of any of the employees. Somebody get me a fan.........he's too hot for me!
You sevices are great and and the cost is most reasonable.Very welcoming staff.
Good service and helpful about questions asked.
Excellent staff and lots of options in store.
Good brands, knowledgeable service techs.
I highly recommend Outspokin Bicycles in Irmo for all your bicycle and ebike needs! They're conveniently located on the Irmo end of St Andrews. They have a great staff that is friendly, courteous, and knowledgeable. I was given an estimate as to what it might cost to repair my ebike, and a timeline. Not once did I have to call them to get updates. They kept me updated every step of the way. When they realized it was going to take a little longer than expected, they let me know and they told me it was going to cost less than originally estimated. Of course, that made me very happy. I'll definitely be back!
excellent in-store inventory and the competent professional staff can offer guidance about ordering just about anything else that you may need
Your service was great and speedy! Ethan said it was going to take tenm minutes and it took five minutes!
I thanked him for his great service.!
everyone is knowledgeable and friendly, they always feel like they have time for your needs.
Quick, Quality and Easy
They were knowledgeable, friendly and great customer service, I came all the way from Lugoff to get my bike serviced ……