Customer Testimonials
Matt was very thorough and very helpful in repairs and new purchases
Fast, efficient, quality work.
Quality products. Staff is professional, friendly and genuine.
Great service & at reasonable price.
I’ve been working with Brian for all my bike fit needs for the past couple of years, and he’s been awesome every time! I recently purchased a new gravel bike from Outspokin, and Brian made sure they had sizing options ready to go before my appointment.
He went above and beyond—meeting me on a Sunday to not only size me for the gravel bike but also fit my MTB. He offered some great suggestions to make my rides more comfortable, which I really appreciated.
As soon as my new bike arrived, he reached out right away and had it ready the next day for a final fit. Now I’m all set for some new adventures!
I highly recommend!
-Lauren
They are wonderful! I also love the Muc-Off products that are available!
Very helpful people
veryone was very friendly and willing to help
Great customer service.. great overall service.
I worry about everything I buy if I’m going to get great service. I do very thorough review research on everything I buy. I bought an e-bike from outspoken 4 years ago and the service is the best. Perfect example, my e-bike kept cutting off. Took in for repair, they found problem and had part overnighted and fixed by noon next day. I needed the bike the next day for vacation so they rushed everything. Now that’s service. Thank you outspoken.
Super friendly, knowledgeable, and professional staff. I went in to get a new shifter cable. Ended up getting a new shifter installed for a little more than what the cable would be. When I picked up my bike, I noticed my tires had been filled (they were low when I dropped them off). Despite being new to biking, the environment was welcoming. Overall, great experience.
Everyone knows the products you sell.
Good service and not too pushy sales reps
Friendly, knowledgable staff.
Friendly and knowledgeable staff Delivered repair quote as promised
Couldn’t have been more accommodating or friendly
I don't have to drive to downtown Columbia, and your staff is always eager to help.
Great customer service!
Friendly fast & convenient
Service was knowledgeable and fast
Outspokin has never failed me concerning my needs whether mechanical or purchases. They are the very best!!!
The service department is amazing and I can always find the products I need for my bike!! I wouldn't go anywhere else!
Customer Relations we’re great and the service of my bike was great.
Staff knew about the product I was asking about and was very helpful.
Top notch quality with the Bikes and the service department is very good
Very friendly and knowledgeable
Hi. I love my Trek bike. Cannot wait to ride it on the bike trail. I have mostly everything I need . The products are great prices. I will recommend outspoken to my friends.
Took care of the issues I was having for a reasonable price. Bike rides smoothly now.
Service department is very helpful and competent.
Good guys down in the shop.