Customer Testimonials
I really appreciate the quality of your choice of products and the welcoming, easygoing nature of the staff in your service department. Every interaction feels friendly, professional, and genuinely helpful, which makes all the difference when building a trusting and lasting relationship.
I appreciate the quality products and service.
I've been to the service department 3 times, and all 3 were great experiences. They were quick about fixing it and did a great job. It's made me a loyal customer
Friendly and straightforward.
Great friendly service
Great knowledge and Customer Service
Fast friendly and reasonably priced. Check them out for your bike needs.
Quick, knowledgeable and friendly service
Sales people are knowledgeable. James is a GREAT service person.
The knowledge and friendly nature of the staff. Highly recommend for all your family cycling needs.
Service for my tube replacement was done so fast, and while I waited in the store! Parking is convenient and the employees are very friendly and helpful.
Knowledgeable, friendly, neighborhood bike shop!
Prompt friendly service.
Quick Service
Excellent service and reasonably priced items. Very friendly service!
excellent service!
Great selection of products and the service is fantastic
Quick and always informed of every step for any service provided or recommendation.
Great customer service
Real friendly and knowledgeable staff .Every experience i had with them was extremely pleasant. I would highly recommend them for any one looking to buy a bike or to have service and repairs done
Love the expert advice and friendly service.
Knowledgable staff with good selection of products
Knowledgeable and professional customer service. Good product selection.
Excellent service dept
Great customer service
The folks at Outspokin were super friendly and helpful. I appreciate their quality customer service.
My experience at Outspoken was top notch! Martin was very knowledgeable and his commitment to customer service made a big impact on my decision to purchase my new bike. Thank you Martin!
Everyone at Outspoken were very helpful. They fixed up my older bike and I will be buying a new bike from them. Highly recommend.
As a single mom, not by choice my husband passed away about a year ago, it’s difficult doing the things that he would’ve done. My son quickly grew into his father‘s bike, and when it broke, he was heartbroken. After trying two different parts myself, and still not successfully repairing his bike, I called outspoken. The company looked at the bike, free of charge and called and provided an estimate prior to making the repairs. The charges were reasonable, but most of all when we picked up the bike, the store had saved the parts from the original bike. This may seem minor to many and to some they may question why didn’t you just throw them away. However, to a grieving family who is holding on to everything that reminds us of “Daddy”, for a 12-year-old this was warmth, this was live. Thank you for doing more than repairing a bike, you saved a piece of his Daddy for him.
Great Staff, excellent service, Martin went out of his way to help us decide on a bike purchases and communicated effectively and consistently. Great experience all around!