Customer Testimonials
Excellent conscientious service at a reasonable price.
Great customer service. Fair assessment and quote. Quick repair and no surprises.
Professionalism and the service manager was awesome, I would definitely recommend. Thank you.
Great service and great attitude.
Jax is responsive to customer requests!
They stand by the word and take action professional staff do top notch quality service. I will always go to Jax Bicycle Center, no one comes close to what they do.
Derek Brayton did an excellent job in restoring my bike to brand new!
paul was very helpful!
Very Attentive,Knowledgeable,helpful. No high pressure sales. Answered ALL my questions.
Luke Hanson was a great person to work with. Easy going, pays attention to details and listens to customers concerns. I will not hesitate to refer family and friends. He is an asset to your company.
Thank you Luke. I’m riding my bike and enjoying it.
First name removed
Best manager.. jimmy I’d very knowledgeable and always so very helpful
Great customer service. Very friendly team and they are willing to spend time helping me through all my questions.
The staff is very friendly here. Finally met a store where people are honest and do not waste time trying to sale you things you don’t need.
Staff very helpful.
First name removed the Store Manager works hard to ensure customer is satisfied.
Staff remember my name - always a nice feeling.
They are exceptional in their service and product choices.
Great knowledgeable sales representatives and exceptional service. Luke not only explained to our daughter how to work the electric bike but actually showed her by accompanying her on a test ride
Randy, the salesman, is great.
Helpful. Knowledgeable. Responsive.
Andrew was very helpful and assisted me immediately. Top quality customer service!
Hard to find items found at JAX.
Thank you
The staff was knowledgeable and friendly
Excellent customer service and great vibes in the store. It's just a positive atmosphere, and I love coming in.
Each one of your service staff were capable of answering any question I asked. They were immediately available and easy to communicate with.
Excellent service, very knowledgeable!
Professional, friendly, and knowledgeable staff.
Service, workmanship, great 👍 people so helpful!
Nice products and techs were knowledgeable and provided helpful recommendations and solutions.
My sales associate was amazing. I didn’t quite catch his name. He went above and beyond, out of his way to check another manufacturer part that I have on my bike, and searched his own inventory for a compatible part.
All are so helpful! They keep my bike on the road :)
Best service I’ve had since moving to Southern California! In any retail store!! Don at Jax of Irvine was kind, considerate, knowledgeable, and thoughtful. He went above and beyond to satisfy his customers.