Customer Testimonials
Fast service!
Service is why I continue to shop here. The staff is friendly and very knowledgeable. Thank you
Sales personnel are always so helpful and accommodating!
Great service and people.
Great service!
Such great service everyone I’m there. Everyone is so knowledgeable and kind.
Friendly staff and very helpful. Great product selections.
Great service. Very friendly and knowledgeable staff.
Highly recommended.
Idaho Mountain Touring is the best!
Service and selection are awesome!
Friendly service, short turnaround and appears the staff know what they are doing.
Outstanding customer service. I think I worked with Jake and he was awesome. He listened, helped me fix my problem, and taught me how to make the simple preventative maintenance on my own. I won’t be back for this problem but I’ll be back many more times for anything else that comes up. Great community focussed shop.
Great service. Quick turnaround!
Easy to work.with. want to make sure that the bike you buy is the right one for your riding style.
professional
I don’t remember his name but I believe it was Bryan. He was took his time and helped me find the tubeless right rim strips for my mountain bike, gave me pointers including a demonstration. IMT has a great employee and his expertise and kindness was very much appreciated!
Ive been shopping with IMT since 2009 and the service has always been outstanding. The staff is always ready to assist with any questions and are extremely service oriented.
Know their stuff, large inventory, and great to work with!
Returns were very easy.
Great Staff and selection
Friendly ...helpful..knowledgeable...
Good selection of apparel and Katie was friendly and helpful in the selection process.
Great staff and selection!
The store just happened to have the perfect e-bike for me in stock and on sale!
Jake was fantastic to work with -from the introduction to the e-bikes, to measuring me properly, to answering all of my many questions! To top it off, there was absolutely no pressure of any kind. Only helpful info along the way which, ultimately, led to my choosing the 2023 TREK Allant+ 7 Lowstep!
Thanks Jake!
Thank you IMT!
I’m having so much fun!!
Friendly and Knowledgable Staff
Great people, wonderful service and nice facility.
Service was great, the bike didn't need (I guess) what I was told it needed. Fixed same day. Terrific customer service. Great place. Nice service folks. Always recommend.
Fast turn around on service and impeccable customer service.
Quality products sold by friendly, knowledgeable salespeople. Never disappointed in your customer service.
Top quality products always. The service provided in all aspects is superb - competent, timely, thorough. Communication skills of every employee are exceptionally good.