Customer Testimonials
Speedy!
Walking through the doors of Idaho mountain touring feels friendly and it’s clear everyone there is well informed. It’s easy to get caught up talking to the folks who work there and picking their brains learning about products and places I’ve never known before. There’s a wide variety of merchandise and endless options to choose from. Thankful for this place!
Good pricing and great, proactive customer service
Great brands and friendly staff. Great location for a quick stop on my way home.
Expertise in the ski maintenance department!
Thank you
friendly and efficient
Prompt courteous
Now offering cold or warm grind for Nordic skis
Always wonderful service and great products!
love your crew, thank you so much for the care
You have high quality gear and clothing, a friendly staff that knows what the store carries, you do good things in the community
Needed a helmet. Great service!
I came in to try on a pair of
I got exactly what I wanted and it arrived fast and in perfect condition.
You had what I needed. Small business is a plus
Jerod made us a great deal on this Farley 9.6 and I absolutely LOVE it! We've talked with their service department on my old bike and they were very helpful and responsive. I'm confident that we will have a good relationship in the future.
I was having difficulties completing an online order. IMT staff went out of their way to assist (in spite of significant obstacles) to facilitate the purchase--which was on sale. Shipping was fast and staff were overly helpful and personable. Will definitely order from them again!
Outstanding service. Quality equipment.
Knowledgeable, very patient and friendly, all the right mix for success.
I love that you carry in your store items that I would have to otherwise buy online, like WM sleeping bags, excellent clothing and lots of others gear. Your customer service is also excellent.
I thought that Brian was great. He spent a lot of time patiently sharing his expertise and opinions and answering my litany of questions. I really appreciate his help and his generosity of information.
A local store with local knowledge
An item I ordered was not available due to an inventory error and I appreciated the apology and 15%off coupon. I used it toward a similar Swix hat.
Great folks and very helpful
Matt was awesome helping us find a great pair of shoes for my wife and helping us find the perfect bike birthday present for my 6yr old.
Quality of good’s & excellent customer service
Great service!
Great service
Had great product selection and fast delivery.
We have purchased several bikes from Idaho Mountain Touring and the sales staff is knowledgeable and helpful. The bike shop is amazing, they really know their stuff and always take time to explain and educate us how to maintain our bikes.