Customer Testimonials
I wasn't sure if my bike tires needed new tubes or if they just needed air. They kept the bike overnight and turns out they kept their air so no new tubes needed. I really appreciate the honesty! Super nice guys who work there too.
Efficient service. One and done! Fair pricing, they do not upsell. Very knowledgeable staff.
Service is great! Technicians are always friendly and helpful! Repairs are always done in a timely manner:)
Prompt, friendly service!
Great shop and super convenient. Walking distance from my house!
Great service and great people.
They had exactly what we were looking for. We will definitely be back!
I can always count on wonderful service at Idaho Mountain Touring on Cherry Lane!
Great customer service, knowledge, and price!
The staff was very friendly, knowledgeable and helpful.
You were able to fix my bike for a reasonable price since I'm currently between jobs
I was thrilled for you to have a cycling jersey in my size.
Great products. Bike mechanics that know their stuff. Also acknowledge me upon arrival. Good location. Thumbs up!
Friendly, knowledgeable staff.
Great customer service!
They had what I wanted, discussed with them possible mounting options for my particular setup. Friendly, helpful. What's not to like about them, of course I would shop there again.
Great service, great work product. Only good things to say about Idaho Mountain Touring - Cherry Lane location
Quick turnaround on my bike wheel repair.
Becky was incredibly helpful and worked with me for a long while answering all my newbie questions! She treated me with kindness and respect regardless of my skill and knowledge which I so appreciated. Sometimes you get the stank eye when you don’t know everything and need to ask, but she made the entire experience so great that I won’t go anywhere else for my biking needs! 10 out of 10 overall for both Becky and the store!
Friendly, knowledgeable staff in a local shop!
Knowledgeable staff and timely service.
Delivered promptly. Hat exactly as shown on website. Great service!
I like your staff who have been very helpful over the years in both service and sales. I do wish however you had a larger store with more inventory overall, including gear, parts, bikes. I recommend this store to all my friends but need to also tell them to drive downtown to the main location if they need more.
Great service and really nice employees.
Customer service rep was super helpful. Greeted me, asked me if I needed anything. Came back after he saw me browsing for a bit. Gave good recommendations and price-matched from your website on a set of tires.
Great service and products
Knowledge service,friendly staff
Quality staff who knows there stuff. Thanks
Very reasonable prices, responsive customer service and effective packing and shipping!
I recently had my bike tuned up by you. The price was fair and my bike rides so smooth.
Professional, courteous and knowledgeable staff.