Customer Testimonials
Fixed 2 tires as I waited. I love the walk-in service.
Your great guy Jarrod in the store helped us out from start to finish. He set not only 1 of us up with a bike, but 4 of us!!!! Age range from 5-35.That dude deserves a raise or some kudos or something.
Great customer service from the moment I walked in the store until I drove away. He even walked us out and made sure our bike rack was on right and everything. Thanks Jarrod!
The bearded gentleman I spoke with on Saturday morning was super helpful and got me the right parts and offered good advice! I’ll definitely be back.
Your staff went the extra mile after hours to get me back on the road.
Everyone is always so kind and helpful and I got what I needed in a timely manner! Thank you!
Friendly and knowledgeable staff.
Work was done quickly.
Love IMT! They always provide great, friendly service for our outdoor and biking needs.
Reliably good quality, and always friendly service.
Professions.
Great, friendly service. Quality work, and delivered on time.
Communication and timelyness
Friendly staff.
Friendly and reliable
Great fast service with online purchase. Arrived to East Coast a few days later. All good.
Friendly people, awesome knowledge, great customer service!
The guys were very helpful and really knew there stuff. Fixed my brakes and got me back on the road in reasonable time.
Very knowledgeable and friendly employees. And the store is very nice with lots of selections.
I appreciate the customer service! Very helpful in the store and when I got home and called to request a bigger size. You called around until you found a pair one size larger. Thank you.
everything
Top notch merchandise and fast friendly service!
Great customer service! They're willing to help out with any questions that you have. top notch! I would not hesitate going back there again in fact we've been using them for the last 20 years. We used to have a friend that worked down there way back in the day no longer works there anymore but he turned us on to them. They're just very professional and friendly!!! Highly recommend
Best place to shop in town!! Love your staff and always get great help with my bikes
Also buy too many clothes there :-))
If I have a customer that needs a Trek product and I can't get it, and my other closer contacts can't get it, I give you all a shout.
Philip is amazing!
Good pricing. First time customer. Online purchase. Went forward with purchase because of good reviews. Have recommended to friends.
High end products with friendly, knowledgeable, and helpful staff.
Quality products and excellent service. What can I say? You guys are Rockstars regards to Dale Bennett
Always friendly and efficient.
Nice selection and good prices. Site is easy to use.
The friendly staff.