Customer Testimonials
Order shipped very quickly.
Love love my bike and really appreciated the service I received from Bill.
Great customer service as I ordered the wrong color and they were able to quickly change the order. The free shipping option was surprisingly fast. And I received a hand written ‘thank you’ note on my receipt which was a nice touch!
quick service. thanks for the sticker.
Great, super friendly customer service, early response to CoVid keeping staff and customers
Safe!
Quick and easy!
Great hat, was worried it might be small, but the design allows for it to expand. Great design!
The visor shade I bought was very cleverly made, with good, quality construction. I use it on a trike, not a bike, so I had to attach it backwards for better shade, due to my reclined position.I do wish it was made for a trike because it would stay on better if it were. I installed a bungee attachment to keep it on.
Fast shipping, loved the personalized thank you note!
Staff has always been very help full. I’ve been into other places and have been ignored or treated like just another number. Thanks for actually taking time to answer my questions and not pressing me to act now because someone else will buy it if I don’t.
Great selection. You're sales people are top notch. Pleasure to work with them. They remembered me.
always love the selection of gear and the staff is always helpful - they know their outdoor sports!
Chris was very understanding of my situation (no inventory in Arizona until December) he had the bike I wanted, set it aside, and allowed my friend to pick it up while on a business trip.
If I'm ever in Idaho, I'll be sure to stop in and say hi!
Everyone was friendly and helpful.
Price and fast shipping!
Very friendly and helpful employees. Ryan G was very patient with me and answered all of my "silly" questions.
I wanted a specific back pack and they had it. Called in and they reserved for 2 days until I could visit. Was greeted safely and with a simple friendly grace. The pack was 5lbs lighter than my old one, so I bought it with no games and no sales pitch. Exactly what I want in modern service. Perfect.
We love you guys! You have a great selection and we love supporting an Idaho company. It was also very refreshing to see the way your downtown Boise store is handling the pandemic situation. All your staff wore masks and were limiting the number of people in the store. Thanks for doing your part to help keep your staff and customers safe.
competent people
Very professional, met my needs every time, COVID19 aware and practicing guidelines
Friendly service and great products
The service and help is always great! No one makes me feel bad for stupid questions! Love the store and the safe Covid practices!!
On time delivery!
Friendly and experienced sales person.
Kavu belt not available anywhere else in my color. Fast shipping
All of your staff is very kind very helpful and very knowledgeable. I've already recommended you guys to 10 to 15 people. I love my bike and I'm super stoked. I haven't been this excited for something in a long time
good prices and fast service and follow-up
Great staff that went through the maintenance and service requirements and details about components in the bike!!
Bill did a great job as well as the maintenance techs who set my bike up.
What a nice shop! Also very nice employees! We traveled from calif to pick up a bike, was worth the drive! Thank you
You had the opportunity to make a double sale by selling the bike that unexpectedly came in and having me wait for the one on order 11/04/2020. Instead you chose the high road and I was able to Leave Boise with my new bike Your service department is AWESOME. Robert Wilson, Klamath Falls , Oregon.