Customer Testimonials
Easy to use website with fast shipping
The staff at they cherry lane store always goes above and beyond. They keep out bikes running well and always take care of our concerns. I cannot say enough good things about their customer service.
I researched bikes and had picked the brand and style. Salesman answered my questions quite proficiently. He helped me pick out the bicycle, add accessories and I was out the door for my first ride on the Greenbelt. Thank you very much!
Large variety of high quality and very helpful staff, even when busy. Highly recommend.
Everyone in the store was very helpful and friendly! All of our questions were answered and our sales associate, Bill, was very knowledgeable. We felt that he really cared about helping us make the right decision, based on skill level and what kind of biking we’d be doing. We felt very confident in making our purchase there and there are no doubts that we’ll be back again!
Local, quality, knowledgeable staff
Quality products that I know and trust
Customer service was great and I liked the options available to purchase.
I got a hat attachment for my helmet and I absolutely love it. Thanks!
Great products as described on line.
Ryan was very knowledgeable about the products and able to show me what bike would work best for me.
Very knowledgeable and helpful on buying bike and difference in model
You really listen to needs and then recommend the perfect bike! You’re clearly a high end shop with top shelf riders but definitely not a bike snob. Everyone feels welcome no matter where they are on the bike journey! Thanks
Very prompt and fast delivery
You were incredibly accommodating in helping us acquire the bike rack we were interested in. Thank you for the excellent service and speedy delivery.
Helpful staff. Great selection of gear and clothing.
Great company!!!
Fast shipping. Good price
Friendly staff at both stores and you had inventory. John put my package together and was helpful and not pushy to put a lot of extras on my new bike. Though I need to go back and get french valve stem caps. Went out to the meridian store and got great help as well from a nice young lady. Very knowledgable and helpful. Great customer service at both stores and is an Idaho business! 👍👍👍 thank you!
Friendly, knowledgeable folks and excellent service. I brought in a cruiser bike tire and tube with a defective valve stem purchased two Summers ago. They replaced it at no charge AND apologized for the defect. Rare! These guys know bikes and carry a great selection of accessories. I won't go anywhere else.
Great selection and friendly service!
John was great and very knowledgeable. We came in with the goal of purchasing electric bikes and John was able to talk us through the different options. Very happy with the choice of bikes and service. Thank you!
Everything!
Bill was awesome helping me find the right bike and getting it set up.
I worked with them over the phone, and they were just as attentive as if I were in the store. They called me back to correct themselves when they realized they had what I was looking for in the store. There was enough in-person staff when I arrived to get immediate assistance when I got to the store.
Excellent Customer Service & Communication! Will definitely buy from them again. Thank you!
Honest and good selections . Very friendly.
Good communication and product lines
Great customer service from Marc Pearson!
Cared about my issue and serve me in a timely manner.