Customer Testimonials
Such an incredible range of product and I got an amazing new helmet that worked awesome not only for a costume party, but for riding!
Great store and lots of cool products to choose from. The staff was very friendly and helpful.
The products are high quality and the selection was much better than expected. We were greeted and helped promptly upon our arrival. The sales staff answered questions and were patient with our decision making process.
Great selection and helpful staff!
IMT took care of my order right away. It was ready for shipping within hours.
The personal note that was included in the box made me smile. Thanks Amanda.
Danny was incredibly helpful and resourceful in getting two mountain bikes for my wife and I. He didn’t pressure us into anything and always stayed in contact with us. Excellent customer service and the friendly environment will have us coming back!
Good help from the staff
Great customer service and service on my bike. They went the extra mile to save me money and not sell me items I didn’t need. Highly recommend this place.
Prompt
Your people were very helpful with a rather unusual purchase. I needed a pair of Bontrager cycling shoe buckles. The shoes are a style that is no longer made or sold but mine are in very good condition and merely needed a new buckle. The Bontrager site indicated that your store had a set of these buckles in stock. Danny was able to locate the buckles hidden away in a drawer and then worked with me to visually assure that these buckles were indeed what I needed. I live in Salt Lake City so Amanda arranged to get these buckles on your stores on-line ordering site so that I could simply go through the order process and arrange for delivery. I had the buckles 2 days later. Great store and great people. I will recommend your store and service to anyone that might have the opportunity to use you.
Dave Soper
West Bountiful, Utah
Great products but the service is the absolute best in Boise. Thanks Hannah
I like supporting small businesses. In addition, Idaho Mountain Touring also gives great service.
Outstanding service! Fully vaccinated staff!
Product availability and selection are great, and items shipped within the same day!
Brian was super helpful.
Team was informative and helpful
Quality staff who are knowledgeable about the products.
The customer service in the shop is fantastic! The personnel are knowledgeable and courteous, I worked with Matt, Tojo, and Dax on a new bike purchase and fit. Dax especially was very knowledgeable about the product and spent a significant amount of time with me to make sure things were right.
Great selection of outdoor gear and clothing
Max was great! He helped us find two bikes for my boys. He did a great job in up-selling me on all the accessories too :)
Professional, attentive to the customer and focused on getting me the best value for my purchase and service.
Pants I purchased worked great for my camping trip. Sales clerk who helped me was knowledgable about the waterproofing capabilities of products. A bit pricy for the Kuhl pants, but a solid price.
I was very impressed with how quickly I received my bike rack. I will definitely shop there again.
Customer friendly and focused. Great communication and great work on my tube up.
The bicycle was awesome and so was the staff.
Great selection of Trek products, best bike in the market that fits my body and riding style. Dax and Bill are the best in the valley. Even after years of not seeing me, I walk in and get treated like we just hung out after a ride at a BBQ. They make you feel like one of the family.
Staff was friendly and informative.
Sophap was very helpful in our selection of an E-bike.
He was knowledgeable about the accessories that would go with it.
Awesome Bicycle and excellent customer service
Excellent certificate electronic delivery