Customer Testimonials
Thank you for trying to obtain the Electra ice cream girls bicycle helmet. Your response was prompt and appreciated. This pandemic has certainly increased bicycle use but also has produced a shortage of accessories!
Dr. Herrington
We love the quality of the bicycle and the friendliness of the staff.
Quick service, friendly workers
High quality work.
The young men that helped us, the experienced Jacob and Nelson were terrific. Jacob spent a long time on the phone, sent us pics, helped us purchase the bikes by phone, despite problems with credit cards being denied because we were traveling (eventually both credit card companies approved the sales). When we came to pick up the bikes on Wednesday, Nelson got the bikes set up for us - and somehow without having us sit on the bikes, got the seats adjusted to exactly the right heights. We clearly had no experience with bike racks, because he gently told us ours wouldn’t work - and made sure we got the last Thule for e-bikes - we would have been SOL without that. There were others who helped us and each was polite, professional and knowledgeable. We were given lessons about the bikes and then about the bike rack and we love the bikes. Everybody was super nice!!!
Very prompt. They communicate very well. No surprises
Customer service
I like the service offered by Holland Bikes. I wanted a certain bike in a specific color and Jacob Abozzo found it for me and shipped it to Florida. When I am in Coronado I stop by to see him and he is very friendly and knows who I am.
Recently I had to order something for my bike and Jacob took care of this for me.
They appreciate their customer base and take good care of us.
MaryAnne Myler
Excellent products! Love the look and feel of my new retro E-bike.
Nelson was fantastic-very friendly, helpful and knowledgeable.
I love the look of my "green tea" colored bike with retro brown tires and leather trim. Very happy. Can't wait to start riding. Also got a top-o-line helmet and lock.
Very happy.
Lucy N
Fast, convenient, friendly and knowledgeable service.
Jacob had an amazing energy and knowledge, he’s a great asset to your organization. I am definitely coming back as I’m looking for more gear. Thank you for making this a great experience during covid19
You’re the go to! Customer service consistency, that’s saying ALOT these days.
I am super happy with my experience at Holland's Bikes! Joe and his team are wonderful. I purchased a 2021 Specialized Epic Pro. Joe and his team located the bike, had it shipped, built, and I was riding 5 days later. The bike is brilliant. Couldn't be happier. You've earned a customer for life..
Staff is always friendly and to the point. Service is great!
Friendly and helpful even with COVID19
We felt valued as a customer. The sales lady was very helpful, gave us time to make decisions, and provided useful information in guiding us through the purchasing process. Thanks! My daughter is so happy with her new cruiser.
Hollands is awesome! Thank you!
So impressed with the staff. Very helpful and very knowledgeable. We purchased the Specialized Como 4.0 ,Helmets and locks. 🚴🏾🚴🏻♀️
Hands-down, the best bike shop in San Diego! While other shops are getting buried by the COVID biking surge, Holland's has only stepped up their outstanding customer service.
Salesmen were very knowledgeable and pleasant! No pressure just options.
All good people.
I appreciate the follow up and for being scrappy is addressing an issue on an old bike
Fast service and Great Customer Service! Will come back again.
in spite of covid and not being able to shop in the store. Jacob was amazing he was able to answer all our question. We left the store with 2 new bikes and some accessories. Excellent experience.
I had to wait almost a month to get my Alibi bicycle repaired, which I thought was too long for a long time and loyal customer...living in Coronado and buying from Holland’s since the 1940’s.
The Specialized Alibi I had purchased from you was in bad need of brakes, plus it was very noisy peddling in low gears.
I finally got it in to your repair side on 7 August.
Your staff, especially Brian, was very courteous and I was given a loaner bike to pedal home.
That the bike was ready the same day and works perfectly was a wonderful thing.
All in all I like Holland’s, but I would have preferred to have been shown some “loyalty courtesy” when I first showed up in mid-July with real problems.
Waiting for about 3 weeks shows me you are busy, but that I not that important a customer anymore.
Paul Plumb
Ordering Thule products online to pick up local store was super easy!! Was very happy to see them social distancing with customers waiting at the door for service. Thank you!
Friendly, fast, cares about delivering great products and service
You guys are always great at making sure we have everything we need to enjoy the beautiful Coronado/San Diego area on our bikes!
We love your sales staff and your service/repair team.
I was in Coronado from out of town and decided to look online to see what Holland’s has in stock. I ended up finding a bike and ordered it. They were nice enough to build it the next morning before I was leaving town. Great customer service, highly recommend :)