Customer Testimonials
Even despite the COVID 19 challenges of not being able to step foot in the store, Jacob and the others I interacted with were very professional, prompt, informative, and very customer focused. Made my trip from Ventura all the way to Coronado well worth it!
Staff was very informative and helpful when discussing bicycle specifications and giving feedback to make an informed decision.
High quality product with excellent customer service Even in times like these!
Great Service!
They’re helpful both in person and through online purchases. They’re communicative with online purchases especially if parts were not available. I’ve purchased two bikes at this shop going back to 2011.
Despite the inability to enter the store because of the covid pandemic, I felt we were given very good service and attention. We were able to see and try out the bicycles and helmets that we were interested in with no problem. I feel that I got a quality bicycle and am very happy with it so far.
Love my Specialized road bike. The service department takes very good care of my bike. All employees are friendly and helpful. Thanks for being there for me!
Great service !
Awesome knowledge service and friendliness!
Jacob was very helpful in my purchase of an E-bike. We are returning customers for over 20 years and always happy. We are also very grateful for your generous bike donations to FOCUS which we have been an active member for almost 25 years. Keep up the good job! Thanks!
Townie bikes
The buying and pick up process was easy and seamless. The only issue is the basket on the bike wasn't installed when it I was told it was all ready. But they installed it right away and allowed us to wait.
Joe was very helpful and courteous. He made me feel real comfortable about my purchase. The purchase process was seamless. I purchased online and picked up at the store.
Sales people were great especially given the current restrictions. Didn’t feel rushed into making a decision and they were very knowledgeable about all the products I asked about.
Love our bikes and the service is impeccable.
Knowledgeable and friendly service. Very helpful!
Friend
The service was quick and my bike came back working perfect!
These guys were awesome and they are an amazing small business that is handling this mess the right way!!
Amazing, consistent service. Thank you!
Great customer service. Was looking for a specific bike. Called and spoke to Joe. Very friendly and helpful. They had the bike I was looking for. I paid over the phone and came to pick it up a few days later. Friendly staff. I didn’t go in the store due to Coronavirus but employee (unk name) brought my bike out to me. Test rode it and he adjusted the seat height. Very happy with my new bike. Thanks for the great customer service!!
Very good communication and super quick shipping. Thanks guys!
Competitive pricing and fast shipping. I had a question about a bicycle seat and the bike shop responded super fast.
👍👍. Two thumbs up.
Thank y’all SO much for your friendly, helpful service. They all were so kind and down to earth. I just am SO excited about my bike and I am extremely grateful for your wonderful help getting me the one I wanted.
Lea Holland
Texas
Great professionals providing advice, not pushy salesman. shop has always provided a "local friend" feel
Wide selection of Electra bikes
Very helpful staff that got both myself and my lovely bride hooked up with some sweet cruisers! I will be returning for any future bike needs!
Always welcoming and very knowledgeable and candid. I wouldn’t consider going anywhere else, truly.
Always good service and advice. They know what they are doing as of June 2020