Customer Testimonials
Outstanding customer service! I’d recommend them to anyone.
Very friendly, on time , helpful and I am happy I got a bike that I wanted there .
I have bought and serviced my bikes for over 40 years and during that time the quality of work and their products has been maintained to the highest standards. Their fees are fair and their knowledge of their product have been outstanding.
friendly and knowledgeable staff, and everything i need for my bike is always in stock!!
I called over 10 bikes shops in San Diego and Jacob was the only one who went above and beyond to help me. When I picked up my beautiful new Electra bike he made all the adjustments for a comfortable ride. I also asked for a cup holder, bell and basket and he brought me several choices to choose from. Lastly, he was very professional and kind. Thank you again, I’m loving my new bike.
Thank you so much for your help in ordering my new bike! Excellent customer service, highly recommend, would definitely shop here again.
The professionalism, courtesy, and knowledge about the bikes
You had the Electra mint basket in stock!!!
They're readily available and easy to pick up.
Great service, employee was very helpful.
Excellent service- thank you!
Great service and ordered online for curbside pick up for lights and water baskets - it all worked out very well!! Elayne :)
Joe and the team accommodated pick up 30 minutes after the store closed. Thanks so much!
Very friendly and informative. We’ve already recommended to 2 of our friends.
Great employee Jacob!!! Was absolutely wonderful in helping us out!! With NO pressure to make a purchase!
Great quick turn on the bike. She loves it !!
Outstanding Customer service. All are friendly especially Lucas. Three of us bought three e-bike turbo Creo SL5 this month and some members in our Team are interested of owning one too.
Great service, response and customer service!
Great, friendly and knowledgeable service!
Are you kidding? EVERYTHING!
I went in to inquire about Trek hybrid bikes and was helped by Lucas. He was very helpful and seemed genuine and honest in his recommendations. And although I did not purchase a bike because of my son's color preferences, I'd gladly return to Holland's Bicycles because of the great service.
Assembled the bike overnight so I could pick up the next day!
Excellent service and guidance from Jacob and Nelson. I was in the market for my first bike, and not only did they guide me in the right direction, they provided plenty of tips to set me up for success.
Great customer service! Was looking everywhere for a Trek Marlin 5, luckily found one online on their website late at night purchased it and the next morning they emailed me to confirm and check that they actually had it in stock which they did. Was able to pick it up later that same day right after I got off work.
A very kind service
The service program you provide to your customers is top notch!
We like that you donate to charities!
You are a great addition to the community.
Your customer service was awesome. The bikes are too!
Jake was very helpful and knowledgeable! He was able to answer all of my many questions. I really enjoy my Trek FX2. Thank you!
Great service!
Very helpful and quickly had my new bike put together and ready to go.