Customer Testimonials
Great customer service.
My wife and I bought our Trek bikes from Eddy’s about 20 years ago. The bikes are still working great due to tune ups by the Eddy’s staff. I don’t even ask for an estimate in the cost of work anymore because the work is so worth it. I wish I had more cash in my pocket the other day to put into their “beer” fund jar.
Tom was very helpful and knowledgeable about the issue I came in for.
Our salesman Tom was very helpful. When we came to pickup our bikes Debbie was very helpful on giving us tips and adjusting our ride. Everyone was really helpful!!
Good service and fair prices.
Bike feels like new again. Thanks!
Staff is always very nice and helpful.
We had the best sales rep help us. I think his name was Conner (long hair guy). We were buying grandson a bike. He was so patient with us and recommended different options to us. We will definitely be back when this bike is too small!!!
The way they treat their customers and their bike donation program.
Excellent service, attention to detail, and customer service!
Great selection and very friendly service
Great customer service! Above and beyond my expectations. Love the local business aspect and many years.
Team was very professional and helpful.
Very happy with the work done.
It was a nice buying experience. The team was knowledgeable and guided me to make right choice for my needs and not try to upsell me. - AK, Copley, OH
I appreciate the attention to detail and the time John took to explain everything to me and help me make sure I purchased the right bike.
Knowledgable and Professional Service.
Willingness to educate the customer. Excellent customer service.
Great product and service thank you guys.
I was glad they could fix my tire within a few minutes - same day service for basic fixes is very helpful!
Top notch service. Our new bikes were prepped and ready to ride when we were told they would be. No delay. They made it easy to exchange one type of mirror for another. The team at Eddy's Bike Shop pays attention to the details - greatly appreciated.
Sales people and Techs (Tyler) are knowledgeable, customer service oriented and engaged in biking. The combination promotes good relations and makes for a positive customer experience.
Salesperson was very helpful and friendly.
They suggested a part that worked to solve the issue.
Good service and advice.
Always take care of my needs in a prompt, efficient, and friendly manner.
Especially Tyler and the rest of the shop crew.
Friendly and helpful.
The products are good but its the service that makes me want to come back
Anthony was awesome
Excellent professional overall services provided.
Always have parts in supply. Knowledgeable staff. Lots of new inventory. Prices are fair.
Everything, good people.