based on 2111 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rentals and mechanic services.
I’ve been dealing with Jon for several years and he is always very conscientous.
Great customer service. Quality bikes and equipment. Make reasonable suggestions for the needs that we have. Friendly, helpful and knowledgeable.
Great service,knowledge about products plus
Very friendly.
Friendly, knowledgeable staff. I purchased my bike and all my gear there. They made good recommendations on anything I asked about. Good bike shop.
Your sales people are knowledgeable.
gabriel and kenny were helpful and kind. would definetly return. J. Hamilton for APC Plant Miller
you knew how to fix my trike
Staff are friendly, knowledgeable, and highly professional. Store is stocked with excellent products.
Cahaba cycles usually has what I need, the service is excellent and the staff are kn, friendly and helpful
Great Shop
I've been using Cahaba Cycle for decades. You can trust their products and their service. Who else can you say that about? I rode a Trek that I bought from them to Florida from Birmingham to celebrate my 70th birthday. That was ten years ago and I'm still riding. End of story.
David Cade
Solid work and customer service !
Knowledgeable staff, prompt and quick service, they stand behind their products.
Friendly and helpful service.
Very friendly staff
Friendly and helpful staff, with good products.
Customer service
The guys in Pelham store always take care of me. Have no reason to go anywhere else.
Found exactly the bike I was looking for.
Great place,great service.
Your employees are very knowledgeable and take the time to share that knowledge with the customers.
Good pricing to match an on line deal from trek. Good service from Andrew.
Amazing service. Arranged a rental bike, and the bike was set up and ready to go when I got there. I've never gotten a bike that quickly before. Also the location for taking the bike to Oak Mountain was super convenient.
Great staff. However new store very tight parking, hard to access store from across street parking.
Staff extremely helpful
Service is always helpful.
It took 4 weeks to get my order completed & no communication whatsoever. I had to call & text over & over again before I could even get a reply.
great service!
Honest, straightforward, very pleasing, personalities. Everyone I came in contact with went out of their way to inform and help with these bike purchases. I will be back.