based on 306 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer support and service
Helpful staff that aren’t pushy
Good and knowledgeable service
Quick turnaround
Daniel is one of the best mechanics I’ve used (skill and personality). I live in Auburn AL and will drive 2.5 hours to have my entire family’s bikes serviced at Cahaba in Gadsden from here on.
Very friendly and excellent customer service
Very friendly and knowledgeable about the products and services that they provide.
Great response time on my repairs and fair pricing.
Overall a great Bike Shop!
Wide variety of bikes and and accessories. Excellent customer sey: Knowledgeable and friendly staff.
Very helpful and courteous employees!
Very satisfied they were very helpful !! and professional and Took care of all of my needs with my bikes
Great service from Daniel! Glad we have this shop in Gadsden!
Every location that we’ve been to has been very helpful. This is now the 4th Trek bicycle we’ve owned.
Very customer friendly and great service.
So friendly and helpful. They explain everything in detail to help me understand what they needed to do to my trike.
Always does what they said they were going to do
The guy that actually helped us fix our bike was awesome and incredible.
There is a young guy there that sounds like he's stoned 100% of the time and its super annoying. He's super unhelpful and clueless.
Also we checked out with an old guy who was super slow and that was equally annoying.
Costs are high.
Cahaba Cycles is well stocked with a knowledgeable and friendly staff. It was worth the drive to stop by. I will be back.
Very personable
Daniel is great, he's friendly and knowledgeable and repaired my bike and made it better than new. Great experience, love the place.
Excellent!! Same day service was great
The customer service is the best in town.
Best bike shop in 35 years
You did a thorough tune up and were honest about what needed to be done.
The are very welcoming and friendly to all! I’m a beginner and know next to nothing, but the staff made me feel at ease. Helped me with my bike issue and taught me how to work on it in the future!
Chris the GM at Homewood is great! Tyree is a great mechanic and I trust him for all my repairs. They handled a warranty issue for me and it was great service the whole way. Cahaba Cycles always has a great stock of items. Great bike shop!
From the first courteous phone call to the quick service, these guys are spot on.
Great products and helpful staff.
Charlie our sales person was awesome. We have never shopped your store before and he helped us with buying a new electric bike. He was so patience with me and my husband. I would sure come back and shop again thanks to Charlie.
Met my needs.
Cahaba cycles has been great to me. My tire repair yesterday was only 10$. My bike has held up great other than the quick tire repair!