based on 2406 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good solid recommendations on improving my cycling experience.
The folks there are outstanding! Great customer service, skilled in their knowledge of all kinds of regular bikes and ebikes. Just a good atmosphere to go shop at!
People and service
Great products and excellent people!!
Great customer service, shipping speed and products! Thanks for hooking me up 🤙🏻
Service was quick and staff was very friendly and helpful
Great, friendly, prompt service! They go out of their way to make sure you are cared for as their customer. I wouldn't go to any other place for my cycling needs!
Took care of my problem the same day. Very easy to work with.
You were very helpful in showing us bikes and ordering the right one for our grandson for Christmas. It arrived on time. He loves it.
Brenda Love
Informative ,helpful
Great customer service
The entire experience has been a pleasure! Charlie was an amazing help and knew we were on a budget. He managed to find the perfect bike for our son and had it ready (from another store) in no time. Thank you to the Cahaba Cycles team for always being great!
Great customer service and quality products
Quality products and great service
Great products - friendly and knowledgeable staff
The customer service is excellent.
Confidence and honesty. My favorite take away of the many from my experience with Cahaba Cycle. I needed the purchase for my special needs daughter to be safe and when they found an issue with the brakes (I bought the trike on-line) they let me know and ordered the part to fix it. I was so impressed with their detail oriented service.
Staff is always knowledgeable and helpful with quality products.
Good stuff... great customer service!
Great service
Best staff and inventory in the south.
Personal service by knowledgeable employees both on the sales and service areas.
I brought an E- bike in for service and it is running awesome. Great service, and even though I didn’t purchase the bike there, they were knowledgeable and very helpful with the performance of my bike. Will definitely be back.
Excellent!!! These guys did an amazing job on my bikes!
Knowledgeable sales staff
they have what I need. Always seem ready to help.
Excellent customer service!
There’s a reason I drive from downtown to Pelham for my cycle needs. They’re the best location hands down.
A+ products
A+ service
A+ Product knowledge
I had never been to the store..walked in, was greeted immediately by Chris and he asked me my name. Asked what they could do for me and got me over to the other Chris at the service desk to fix my daughter’s brake on her bike. They took down my info and had the service completed in less than 1 hour. Outstanding customer experience. Thanks, Justin Truelove