based on 2453 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great and the staff was amazing.
Great customer service. No pressure, Kenny answered all our questions, gave us a written estimate. No strings attached. We went back and purchased our Ebikes and bike rack.
Friendly people and excellent service!
The products are great and the staff is very friendly, professional and dependable. I have bought many bikes there and have never been disappointed.
My husband’s bike broke while camping. The campground employees recommended Cahaba cycles. They fixed the bike the same day for a very reasonable cost.
It was a smooth process having my bikes serviced and upgraded. Steven Kearns was helpful and knowledgeable on what I was needing.
Great customer service. Guy that worked on my bike really knows what he doing!
Products are great, but you can buy the same things at other locations. The Service is what makes the difference. The staff is friendly and very knowledgeable, and takes whatever time is necessary to answer questions and adjust the bike for you.
Conveniently located close to Oak Mountain, good selection of parts, accessories and apparel and friendly and knowledgeable staff.
All of the Chrises are fantastic. Chris who fixed my flat tire was not only skilled but also took the time to listen to my concerns. He went the extra mile by adjusting my bike so we could remove the pedal extenders, restoring my confidence on the streets. I truly value their commitment and the personalized care they put into every detail.
Great customer service
The vision for the future of the City of Gadsden is happening now!
Very knowledgeable and friendly associates.
Very helpful and courteous staff. Had a bike repair that was done well and on time. They didn’t try to upsell me with unnecessary repairs, which I have experienced with other bike shops. I highly recommend this shop
Good service and fast
Everyone takes great care of me :)
Fast and friendly service. Andrew is the best1
Very knowledgeable, friendly and helpful. Kenneth took our situation into account and recommended a best fit - thank you!! So far, we are very pleased.
I needed parts and a box. Just the right amount of help.
The team is always kind, welcoming and available to help with all things cycling!
The people.
Cahaba Cycles has all of my biking needs. If it's not in stocking, you guys order it for me!
Great service and friendly people
Walk-up expert service with a smile!
Friendly thorough and Pricerite
Great service and very knowledgeable staff even with competing bike brands. Always friendly and helpful. Kudos to John, Kenny and Virginia.
Friendly service and great selection!!
Expert understanding of products and services.
I had a gift card for $40. It was a fine print for 12 months. It was honored for $20 out of niceness. But gifts cards should last indefinitely.
Great service!