based on 324 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had a gift card for $40. It was a fine print for 12 months. It was honored for $20 out of niceness. But gifts cards should last indefinitely.
Friendly and helpful, didn’t try to upsell. Gave good recommendations for what I needed.
it took longer than expected to get a gift card.
I needed, You had it, I got it, I ride again with a better support for my large $%!
Thanks
Numerous stores filled with professional helpful people. Always welcomed when entering and satisfied when I leave.
Great service!
On time, very thorough and the wash made it look like new
Great customer service!
Good prices. Quality. Friendly service.
The guys and gals here are always professional and get you going quickly. They update you on orders and best of all, they are honest.
Friendly and timely service!
Everyone is always very nice and helpful. I know that my bike is well cared for. And my work is always done promptly.
Always friendly and helpful
Cahaba Cycles has the best serves and everything you need for your next ride!
Very good experience with the service department. We had a miscommunication about the work to be done on my bike, and Ben the service manager took it on himself to make it right on the spot when I picked up.
Great location! Friendly service and great selection
Cahaba Cycles have the BEST customer service.
Best service ever. I had a great experience with Chris!
Above average friendly and knowledgeable staff!
Very nice bikes and very knowledgeable
Friendly and knowledgeable staff.
Cahaba Cycles in Cahaba Heights is hands down the best bike shop in Birmingham. Their team provided quick, professional service and had our bikes repaired and back on the road in no time. Friendly staff, great communication, and excellent workmanship. If you need bike sales, service, or repairs, this is the place to go! 🚴♂️⭐️⭐️⭐️⭐️⭐️
Merchandise variety. Knowledgeable staff and friendly customer service.
Mr. Vice was so kind and took the time to understand my issue and respond by recommending multiple great options for me to choose from while discussing the pros and cons of each option. He helped me get excited about improving my bike and the kindness of the bike community as a whole. Thanks, Mr. Vice and Cahaba Cycles!
I’ve bought 7 Trek bikes over years. These folks take care of their customers.
The staff were very knowledgeable, super helpful and just all around nice. It is always a pleasure to do business there.
Great service and friendly staff! Thanks for getting it done so quickly!
Very easy and pleasant to get a new bike assembled and ready to go. Chris was patient and answered all of my questions with great knowledge.
Awesome shop with some awesome service. My son needed some brake work and bike alignment and they had it done the same day. Very knowledgeable staff and I doubt I’ll ever use a different bike shop.
Expert understanding of products and services.