based on 2038 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent and prompt service.
I love the staff at Cahaba Cycles! Everyone is so welcoming and helpful. I’m new to cycling and they’ve really helped me find the right bike and products for me. They always have exactly what I am looking for!
Great customer service
Knowledgeable, experienced staff.
Tyree is awesome!
My wife and I are new to mt biking, and 2nd ride i got a flat tire ,so we stopped by and the tire was fixed , our questions were answered and we were on our way . Very courteous, fast , and professional service. We'll definitely be back
Had what I needed and friendly employees
Nice folks that listen and fix your problem.
Rented bikes to ride in Oak Mountain State Park. Great service and location!
Good professional help. Easy to deal with. Very pleasant.
Chris was excellent. Attentive to my requests and needs. He took time to balance the bike, assure fitting by watching me ride. Above and beyond.
Quality products and friendly staff
Always fast, professional and knowledgeable. The store always has what I need and is well organized.
Everything was handled very smoothly. Did run into one problem and it was handled quickly. I'm very happy with my bike. thank you.
Friendly and knowledgeable about bikes and racks
I brought in 3 bikes for repair and Chris was very kind when I talked with him about my issues. He was very helpful and was able to get all 3 bikes back to me that afternoon. I highly recommend Cahaba Cycles for new purchases and repairs!
Lee Hall
Great to visit, 5 star service - e-bike was so much fun!
Our bikes are great Service is great
Very helpful and friendly
All the staff were very helpful! Wilder is an excellent mechanic and fixed a complicated issue with my son's bike. Communication was excellent as well. Thank you!!!
Great service
From the time you walk in to the time you check out, you are treated like a customer should be treated. Everyone is helpful and nice. Love doing business with them. Highly recommended.
Well organized Store. Good Stock.
Knowledgeable and friendly staff.
They are a lot more friendly/ approachable than my memory of bike shops from years past. Very helpful.
Friendly service
Good products and great service
Todd was very helpful throughout the process of purchasing and picking up my Segway Xyber. He stayed in touch and made sure I understood next steps in order to make it a seamless transaction.
Thank you, Todd!!
This is a really nice shop and everyone was very helpful.
With that said, I was disappointed by the online store. I ordered brake pads online to make sure I got the right ones think it would be easy to pay for them beforehand and swing by and pick them up. However, after I placed the order, I received an email saying that it would be ready the next day. I needed the brake pads, so I went to the Homewood store several hours later thinking thae order would probably be ready, or at least easy to pick up early. The guy who was helping me had considerable difficulty with my order because the order had not processed through the system. Once I finally got my pads and left, I noticed the price tag on the back of the box said they cost $38.99. I paid $47 before tax. I don’t plan to use this option again, unfortunately.
Virginia follows up and gives timely updates.