based on 2092 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Readily available conveniently located accessible
Great customer service. All of the Chris varieties are epic. Lol
Good products and good people. Highly recommended.
I had a mechanical while riding and peddled to the OMSP store where your staff quickly diagnosed the cable issue and set me up for a 2 day repair turnaround. Great service!
Quick friendly service
Friendly & knowledgeable sales & service staff.
In my mind, "10" means you promptly did just what I wanted done, and you all were very courteous.
They're very professional & welcoming. The prices are reasonable as well.
Very friendly and knowledgeable
Fast service, friendly, knowledgeable, and through.
If you want to learn about bike and equipment details other than on Google, make a stop at the store! The entire team is extremely knowledgeable, professional and so easy to talk to! Test run a bike, ask questions, look around at all they offer! I give them well OVER a 10 plus rating! Over the years I’ve bought a total of three bikes from them! This last purchase was a huge decision for an e-bike! I couldn’t be happier with my decision and their assistance!
Chris explained the repairs needed and detailed the cost. The bike was like new after the repairs and my daughter was very happy.
everyone was very friendly and helpful with our visit for my grandsons bike
Knowledgeable employes, friendly and good products.
Nice selection of bikes and sales staff was friendly and knowledgeable.
Knowledgeable staff
Enjoyed working with Chris Smith. He offered a wealth of helpful information. He is a strong asset to your business.
Excellent quick service. Chris and and Jessi did an amazing job on my old bike.
So easy!! Bikes were great and staff was super helpful.
Great customer service!
They have everything that I need with great prices and service. It’s a pleasure working with these guys at Cahaba Cycles!
Friendly service and did a great job servicing our bike! It's like new!
Your response to my concerns were immediate. I was very pleased with the service.
Great service and quick turnaround. Ben was extremely helpful.
Steven was very gracious to extend the store hour so I could make it to pickup my bike after repairs and that is greatly appreciated!! Bike repairs, fit and finish were perfect. Thanks!
Very nice bike shop with extremely knowledgeable staff.
Great service every time we stop at the Oak Mountain store. I broke a spoke while on vacation and a different shop said it would be three days before they could get to me. This shop had
me in and out in three hours!!!
👍
Great prices online through SHOP was able to get my wife a brand new Trek bike that was on clearance but brand new in the box you can’t beat that kind deal!! We will be back to purchase more!!!
Jon was a pleasure to work with. Cahaba Cycles Homewood is always a fun place to visit.
Had a brake issue that was a known problem but out of warranty. The staff went to bat for me and Trek covered the brake replacement. They installed the brakes incorrectly at first and I had to go back. Cahaba corrected it with no problems and in a timely manner. Guys are friendly and helpful..