based on 2153 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast friendly service.
Chris is always very kind and friendly. Somehow he even remembers my name. Would highly recommend.
Great products and always quick service when I need it.
Courteous and Fast
Great service every time we visit and very short turn around time for a last-minute tire replacement.
prompt repairs, good customer service,
Andrew and the team were very accommodating and friendly.
I like how knowledgeable the staff is. I'm new to cycling and loved how they took time to really explain how everything on my bike worked. Super kind and friendly.
Great service
Location, knowledge and long term presence in community.
Repair and service was fast
All the sales folks and techs at the Cahaba Heights shop are super helpful and know cycling!
Knowledgeable staff, I just wish some were more courteous or customer service focused. The work seems well done though.
When I got home I noticed that the new inner tube I purchased for my front tire did not have a valve stem cover. I think this is one of the most basic items that should not be forgotten and demonstrates very clearly a level of attention to detail that was not be present when performing work. I expected more than this from a professional bike shop.
Excellent service team and great people!
The helpful friendly consults that occur on any problem or preventive maintenance. Feel comfortable getting good advice from Cahaba Cycles
Chris always takes care of my bike issues in a timely manner
Clean space, uncluttered. Staff member greeted me quickly, was helpful and knowledgeable but not pushy
Friendly service and great selection of bikes!
Great staff, friendly and knowledgeable.
Very nice on the phone and worked extremely hard to get the bike shipped and I’m
Just waiting for the new bike, so far so good!
Chris was very helpful, thoughtful and knowledgeable
Quick response
Great crew. Great service. Friendly to all customers, even me!
The staff is very helpful and pleasant whenever I take my bicycle in for repairs.
Great service, friendly, and great information
Everyone involved was personable, knowledgeable, and kind!
I took my bike it to get serviced. There was nothing wrong with it but my tires were low so they filled them up and said come get it no charge.
Friendly staff.
Outstanding customer service!!!
I would highly recommend Cahaba Cycles to all my friends and family!!!