based on 1512 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great shop! Always helpful!
Professional
Kind
No wait time
Knowledge and helpfulness!
John is great, takes the time to properly fit the bike. Provides feedback on equipment based on his experience as a rider and bike shop employee. Worth the investment
Charming, knowledgeable folks. Working with Daniel was great. I wish I had a Bike shop like theirs by my house. I drove two hours, totally worth it
Of all the local shops, including some of your other locations you were very helpful and attentive to me as a customer.
Shout out to Cahaba Cycles, Kenny, J Rob and all the other sweet ladies (sorry I can’t remember names) who got me hooked up. I am very new to cycling 🚴 as I just signed up for my first triathlon. They were so informative and helpful not only with the purchasing but also provided so much education. Whether you are a novice or experienced, I highly recommend Cahaba Cycles. Thank you all again for your help and hospitality!
The bike repairs that I've had Cahaba of Gadsden take care of have been spot on!
Great deals. Quick response. Real people, not bots. Knowledgeable & helpful 🤘🏼
Wonderful professionals who have great knowledge about incorporating cycling as an avenue to Wellness! Great cycle store to shop for all cycling items!
Always very helpful and competent!!
Ease of drop off, speedy service, good customer service.
Great service and very helpful staff
I would definitely refer others to your company. This is my second time using your services. You all did a great job of repairing both of my grandkids bike. Great customer service.
I love it all!
Friendly service and great work!
The staff
Charlie Fountain and Chris West have a deep knowledge of their products, are incredibly professional, and very personable. I would gladly buy another bike from them in the future!
Friendly and helpful staff and a great price on a quality bike.
Personal care!
Wide variety of top name brand products. I enjoy talking with the knowledgeable and friendly staff. With several locations it makes it convenient to be able to pick up anything while you’re out and about.
I enjoy the friendly service and advice
I had the best experience at the Cahaba Cycles at Oak Mountain!
The level of customer service they provided me was outstanding and genuinely caring.
I had a special situation regarding the tires for my son's wheelchair. Jeremiah went above and beyond for us and we are so grateful.
The location is also super cool and they even rent bikes!
10 out of 10!
They did an excellent job -- on time and wonderful
Fast and efficient service
Cahaba Cycles as very helpful, professional and knew their products. They delivered on their promises. They definitely exceeded my expectations.
Andrew the mechanic is the man and knows his stuff
Virginia was great… She helped us find exactly what we needed and was very patient with all of her questions. We took several test rides and she was actively a part of all of them helping us make a good decision.
Great crew, very knowledgeable and eager to accommodate your needs. Nice to have a competent bike shop close to home. Will use them for everything.
Thanks
I've been a loyal customer of Cahaba Cycles – Homewood for over 7 years, ever since I chose cycling as my go-to sport. Throughout the years, I’ve consistently received outstanding service and support from the team. I’m especially grateful to Chris Smith, my Service Advisor, whose deep expertise in bike repair and maintenance has kept my ride in top shape. His professionalism and skill make every visit smooth and reassuring. I highly recommend Cahaba Cycles to anyone looking for reliable, knowledgeable, and friendly cycling support!