based on 2406 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly knowledgeable help
We like Trek, and the staff is always upbeat and helpful, we work most with Jon and he’s been super.
Daniel was very accommodating, the location was easy to get to and the shop had a good selection.
On time and perfectly serviced.
In stock products
Fast, well communicated.
Gene was fantastic to work with. Incredibly knowledgeable and eager to help. The complimentary maintenance services offered at the beginning of bike ownership is awesome for someone like me with little ownership/maintenance experience.
Very friendly staff, huge selection of bikes and bike parts, and speedy repairs on my beloved Nova folder. She's looking better and riding better than she has in years!
I ordered a birthday bike for my grandson and i ordered it all by phone. They were so helpful and would recommend them to everyone. They all made the experience very pleasant
Friendly and helpful.
Prompt and friendly service
Great group, great service!
Our service was extremely quick and very reasonably priced. We appreciate the friendly and professional manner of the folks at the Cahaba Heights location.
Really helpful people at the store. Andrew was very informative and got my wife and I fantastic bikes to start out on.
great products, but mostly I love the great people and their passion.
Fast, friendly service
This store has such a good vibe. I needed new pedals and Charlie was super helpful and friendly. He helped me decide which pedals to get and he put them on for me!
Charlie, I hope you did well at the race in Anniston!!!!
Amazing pricing and service so happy I discovered this dealer
Very good service and Andrew was really nice to deal with. Took care of me.
Love the biking shorts and love the jersey I bought and service was top notch
Daniel and his team are super awesome. Very nice and very informative. Definitely my go to crew for all my biking needs.
Very satisfied
Friendly and professional service team!
The staff was extremely knowledgable and friendly. They were able to provide the part i needed immediately and even put it on for me at a minimal charge. The shop is very nice and well laid out. I will definitely be back again and halve already recommended the shop to others
Friendly, knowledgeable staff. Bike rental was timely, and a great value. The location is perfect.
Superior customer service. Charlie is always kind and knowledgeable.
The person that helped me got my bike out of the car and was very friendly.
Always friendly and helpful. Goes above and beyond for even the smallest things.
Both Andrews were super! The bike and all service was really great. Thank you so much.
quality