based on 2052 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good people! But too expensive for the average Joe!
Chris directed me to all the correct parts that I would not have found on my own and got my used tri bike shiny and ridable for the upcoming season
This was a great first experience. The communication and customer service are spot on there. Thanks folks.
Great communication with Cahaba Cycle while my bike was being repaired. Very friendly staff.
The front-office folks are terrific - helpful and friendly, and the service department is fantastic! What a wonderful resource in the Cahaba Heights area, and I will be using it for any of my Catrike service & parts needs in the future.
I’m grateful for the helpful staff and knowledgeable mechanics at Cahaba Cycles. Love my Trek bikes!
Caroline S.
Great Service. Nice oeople
My Fiance and I had the best time on the Marlin mtn e-bikes! They were fun, easy to learn to ride, and allowed us to explore a vast part of Oak Mountain in just hours.
Andrew was very nice, professional, and willing to help in any way!
Thank you. We will be back!
Y'all always do great, fast work and the staff is super friendly and helpful.
Quick and easy purchase process, John was friendly and knowledgeable about the Marlin 5 I purchased.
Very friendly staff and genuinely helping customers.
Jeremy is a professional and nice.
Fantastic experience. We went to buy my daughter a 20’ bike. They were nice and professional from start to finish. They measured her to ensure we were getting the correct size. They installed the bell she picked out. And they even were super helpful in swapping the front and rear brake levers. We will 100% be back.
Great customer service
Very professional with the best equipment and warranty on the market.
Good prices on products and willing to help get someone into a new bike...
the parts I need are usually in stock....helpful staff
Great communication through repair process. Job very well done and work completed quickly.
Great service, extremely helpful and easy to work with. 10/10
Friendly knowledgeable staff with good selection of bikes and good service
Great service. Skilled repair. Cleaned the bike. Followed up. Thorough.
Expert advice, friendly and un-intimidating staff, TOP NOTCH service.
Every time I need something they make it easy and get the product or service quickly!! Awesome service!
Appreciate the professionalism and thorough job getting my bike ready to be useful again.
Employees are knowledgeable and friendly.
Store manager very helpful and I purchased a trek fix + and I was in and out in less than an hour.
Friendly and helpful staff
GREAT PEOPLE TO WORK WITH. VERY KNOWLEGEABLE ABOUT THERE BIKES. HIGHLY RECOMMEND THEM.
Staff was very attentive.
Great selection, great service. Staff at the Homewood store are great!