Customer Testimonials
Very helpful service - explained product very well.
A great Cycling environment to check out a full range of bikes and quality kit. Staff are friendly and knowledgable.
Great service as usual
Friendly staff, good product knowledge and a good selection of bikes and equipment
Great products and always happy helpful staff
Very quick and excellent service 👍👌
Very helpful and kind service. Helped me to find a bike I wanted.
Really helped us not knowing much
Nice shops, well stocked, good products.
friendly helpful staff
Very friendly staff, plenty of choice and at a reasonable price. Also being local is a huge bonus !!
Great service! And knowledgeable staff!
Good quick service
Great service
Knowledgeable staff, friendly help and advice
Kept me well informed, very professional, good to deal with
Friendly, knowledgeable and very helpful. Nothing is too much trouble. Alex in particular is my go to person for advice and promotes trust in himself, Big Bear Bikes and the product.
Friendly knowledgable staff and atmosphere
That you are knowledgeable and local
Excellent service by the Big Bear Bikes Team.
Very professional, polite and friendly. Highly recommend Big Bear Bikes for sales service and all your biking needs.
Customer service was excellent from start to finish. Great product and really helpful friendly staff.
Thank you.
Very fast delivery and helpful n polite
Great shop, contrary to popular belief, loads of stock!
The staff are very friendly and took time to explain about some queries I had about how the gears work and also bike racks. I am also confident in their bike servicing skills, looking forward to taking it for a ride.
Local, extensive range. Helpful friendly staff.
It’s great to walk into a store with plenty of stock to look at and try ( I spent a further £2000 because you had products in to try )
All staff are attentive ( not pushy ) and very pleasant, when I am spending a relatively large amount of money, I certainly want it to be pleasant, and it was.
Great store, great staff, great products and great service, can’t ask for any more.
Staff are interactive and pro active. They work well together. The shop is a nice retail environment. We regularly recommend to friends and family as being the stand out cycle retailer in North Yorks.
Excellent quality of service & products
I was able to get an ebike of choice without having to order and wait several months for delivery.
Very professional and friendly service.
Staff within store are always friendly and upbeat.
Really easy to talk to and informative about the products they sell.
Great service