Customer Testimonials
Great service from Mike, informative, helpful and genuine with no pressure to buy which I find makes me want to spend my money there rather than somewhere else.
Attention to detail and knowledgeable support.
The service is excellent from Jack and the others.
Excellent service and attention
You are very knowledgable helpful and friendly. Thank you
Really friendly knowledgeable staff and a good selection of bikes and kit!
Knowledgeable and friendly staff
Amazing 1 on 1 conversation and hand over. Something the internet just cannot provide.
Friendly, helpful and local.
Really excellent customer service at Big Bear Bikes. Bobby served us and provided me with all the information I needed to make an informed decision on buying my ebike.
Extremely friendly and helpful staff.
Did not feel rushed , took time to explain my new e bike to me and offered on going excellent service.
Will definitely continue to buy cycling equipment there.
A professional knowledgeable and friendly company
Great team at the shop very helpful and freindly service.
Wide range of products available, great friendly customer service. Would highly recommend.
always helpful regardless how trivial the request might be.
Everything all good quality and great advice from the staff
Very helpful. Managed too sort me a very nice Trek Roscoe 7 and I'm over the moon with it can't wait too hit the trails. Anyone looking for a bike 100% go here
Range. Friendly.
Fantastic service and friendly staff unbelievable knowledgeable about products definitely the place to go.
Reliable and friendly.
Good knowledge staff, great service. Highly recommended
Mr Aitchison spent ages explaining everything to us and answered all our questions, we were very impressed with the service.
Friendly and informative.
Very helpful about products available and lead times for alternatives.
Excellent customer service and products
Helpful friendly informative staff
I have bought several cycles from big bear they always find a way to make things right iff things aren't just so really friendly and helpful and try there best to remain competitive looking forward to my next purchase at big bears.
This is my second time dealing with Big Bear Bikes. Their customer service is always spot on. Very friendly and easy to deal with.
Excellent Service.
Really nice and friendly staff.
Excellent range of products, friendly and helpful staff.