Big Bear Bikes

Customer Testimonials

Report a concern   December 20, 2021 — Rated 10 out of 10 by Tobie Hartwell Big Bear Bikes
What do you like about our products and services?

Great team and always a great service from Alex 👌

Report a concern   December 19, 2021 — Rated 10 out of 10 by Amanda Messham Big Bear Bikes
What do you like about our products and services?

We didn’t have a clue what we were looking for. Our little granddaughter was struggling to ride her first bike. Was advised to look for a second hand balance bike which we did and she has never looked back. We took her to the shop and she was measured for a frog bike and we picked it up yesterday. We made 5 visits in total, no pressure whatsoever, brilliant very knowledgeable staff. A pleasure to do business with them. Highly recommend this shop. Nothing is to much trouble.

Report a concern   December 19, 2021 — Rated 9 out of 10 by S.H. Big Bear Bikes
What do you like about our products and services?

Friendly, helpful staff. Good selection of products.

Report a concern   December 18, 2021 — Rated 10 out of 10 by David Smith Big Bear Bikes
What do you like about our products and services?

Knowledgeable, curious and work completed quickly.

Report a concern   December 18, 2021 — Rated 10 out of 10 by E.C. Big Bear Bikes
What do you like about our products and services?

Everyone is always ready to help and very knowledgable. Loads of options in store for every biking need!

Report a concern   December 16, 2021 — Rated 10 out of 10 by Stephen Williams Big Bear Bikes
What do you like about our products and services?

You serviced my ebike and did a great job replacing the cassette and getting the gears working perfectly. You took the time to.call me regarding concerns I raised about delivery of my new ebike. The team is friendly and helpful. Thanks

Report a concern   December 16, 2021 — Rated 10 out of 10 by Andrew Price Big Bear Bikes
What do you like about our products and services?

I came to your store in Pickering as a result of a visit to Darby forest where I had taken my disabled boy to try an electric bike as he has problems with his legs hopefully for him to continue riding ( The service I received there from Dave was fantastic not only did he fit us in on a morning session which we weren’t supposed to but he also got other members of staff to look after us while he was on holiday in Skegness ) Thank you Dave and to the shop yesterday was exactly the same with the service from Bobby B spent time explaining the ins/ outs of cycle helmets as a result we purchased the right helmet for my lad
Thank you Bobby B
Fantastic service from fantastic staff
I will definitely be back
You all have a wonderful Christmas both at the shop and at Daley forest
Many Thanks
Mr Andrew Price

Report a concern   December 16, 2021 — Rated 10 out of 10 by Anthony Dalton Big Bear Bikes
What do you like about our products and services?

First class business from the onset.

No pushy sale and listened to our requirements.

Ended up purchasing 2 x Roscoe 8.

Special thanks to Bobby.

Report a concern   December 16, 2021 — Rated 10 out of 10 by T.W. Big Bear Bikes
What do you like about our products and services?

Friendly staff, quality service.

Report a concern   December 16, 2021 — Rated 10 out of 10 by Andrew Fraser Big Bear Bikes
What do you like about our products and services?

Top quality service from a top quality shop..

Report a concern   December 15, 2021 — Rated 10 out of 10 by James Wilson Big Bear Bikes
What do you like about our products and services?

Went into the shop with an idea of what we required. Given all the relevant information by Mike, given instruction and test rides. No pressure into buying but left with two new e-bikes. The Raleigh Motus is outstanding, looking forward to lots of use in UK and Europe.

Report a concern   December 15, 2021 — Rated 10 out of 10 by N.W. Big Bear Bikes
What do you like about our products and services?

Very friendly and great customer service, kept in the loop with regards with regards bike availability. Highly recommend.
Best regards First name removed

Report a concern   December 13, 2021 — Rated 10 out of 10 by Edwin Sheader Big Bear Bikes
What do you like about our products and services?

The support and advice we got when choosing a e bike in store

Report a concern   December 12, 2021 — Rated 10 out of 10 by R.N. Big Bear Bikes
What do you like about our products and services?

Great service, great products, pity it's not nearer to us.

Report a concern   December 12, 2021 — Rated 10 out of 10 by Nick Carabine Big Bear Bikes
What do you like about our products and services?

Great friendly service : )

Report a concern   December 12, 2021 — Rated 10 out of 10 by S.W. Big Bear Bikes
What do you like about our products and services?

Great advice about buying my sons first mountain bike and Alex was super friendly too

Report a concern   December 12, 2021 — Rated 10 out of 10 by F.B. Big Bear Bikes
What do you like about our products and services?

Helpful and friendly

Report a concern   December 12, 2021 — Rated 10 out of 10 by Rob Moon Big Bear Bikes
What do you like about our products and services?

Very good quality and friendly staff

Report a concern   December 10, 2021 — Rated 10 out of 10 by Mark Hadley Big Bear Bikes
What do you like about our products and services?

Great service. Availability. Quality of products and accessories. Kept upto date on progress. Alistair sales asst.

Report a concern   December 8, 2021 — Rated 10 out of 10 by A.D. Big Bear Bikes
What do you like about our products and services?

The staff are really friendly informative and helpful

Report a concern   December 7, 2021 — Rated 10 out of 10 by P.W. Big Bear Bikes
What do you like about our products and services?

The service was very good.

Report a concern   December 7, 2021 — Rated 10 out of 10 by Mike Hughes Big Bear Bikes
What do you like about our products and services?

Excellent customer service
Would highly recommend

Report a concern   December 7, 2021 — Rated 10 out of 10 by A.W. Big Bear Bikes
What do you like about our products and services?

Plenty of choice & helpful knowledgeable staff

Report a concern   December 7, 2021 — Rated 10 out of 10 by Kevin Tonks Big Bear Bikes
What do you like about our products and services?

Staff very welcoming and know there products very well stock very good compared to other shops in the area

Report a concern   December 6, 2021 — Rated 10 out of 10 by I.L. Big Bear Bikes
What do you like about our products and services?

Good quality products. Assistance in selecting bike was informative and helpful. Follow up and service schedule was good and reassuring. We spoke to 3 members of staff during our visit, and all were enthusiastic and a credit to the company.

Report a concern   December 6, 2021 — Rated 10 out of 10 by Glenn Davey Big Bear Bikes
What do you like about our products and services?

Excellent service and coms would highly recommend

Report a concern   December 5, 2021 — Rated 10 out of 10 by P.S. Big Bear Bikes
What do you like about our products and services?

Excellent shop & Awesome staff. Keep up the good work guys.

Report a concern   December 4, 2021 — Rated 10 out of 10 by S.E. Big Bear Bikes
What do you like about our products and services?

good service, good value and an impressive range of bikes. i'm very happy with the bike i've got and the service was spot on.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Neil Burgess Big Bear Bikes
What do you like about our products and services?

Mike is the best salesman. Nothing is too much trouble for him. Guided us with 5te purchase of a marlin 4 in small for my daughter. It's in the most amazing colour of aloha green & she's very pleased with it

Report a concern   December 4, 2021 — Rated 10 out of 10 by Norman Cheesmond Big Bear Bikes
What do you like about our products and services?

A wide variant of bikes from different manufacturers including accessories. Sales, service and delivery of my new bicycle all great including dealing with after sales queries


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