Customer Testimonials
We came to buy our daughter a bike and Oliver could not of been more helpful. Your range of bikes and accessories was amazing too.
Physical shop. Able to see and ride the bike. Good info from shop staff. Great range of bikes
Very good product lots of choices and you can test ride and staff are very helpful
Independent shop giving tailored advice and time to discuss my requirements
Very professional and efficient with good advice given
I found the person I dealt with was knowledgable and willing to explain fully
Fantastic range of products
Polite, knowledgeable staff
Very competitive prices
Safe area to actually try out a range of bikes
Long established business with a proven track record for quality
Fantastic service and very helpful when coming into the store. And very insightful for helping someone who’s not been on a bike for 15 years
The shop itself has a designer shop feel to it, therefore you expect quality and that’s what you get, from the standard of wares, to the knowledgeable and skilled staff. Great bike shop all round!
Parts on the shelf can be fitted as and when required
Friendly and helpful staff
Really friendly. Great deals available in store on kids bikes and helmets. Great after sales service. Couldn't recommend this shop highly enough!
Great service and communication, bike all serviced and like new. Would have been speedier if Joe hadn't 'sent it' last week too. Speedy recovery mate.
Always friendly, knowledgeable and helpful. A great service.
Wide range of top quality products and professional, knowledgeable, helpful staff.
Nothing is too much trouble for the really friendly helpful staff.
No pushy sales rich was very helpful at every point couldn’t recommend enough
Great service from knowledgable people
Attentive customer service with sound advice. We found Oliver and Alex to be very helpful indeed.
Alex and Mike were excellent!! Very helpful!!!!
Top notch service, very professional.
Great team, excellent knowledge and quality stock all under one friendly relaxed roof, with coffee while you wait👌
From viewing a bike to collection the guys were so helpful couldn't do enough. Absolutely first class service highly recommended
GREAT SERVICE
Really friendly and knowledgeable staff, great selection of products and due to the carpark very say to park for the shop!
Always brilliant service at big bear from a friendly team Thanks
Good staff.Always try their best. keeps customer well informed.
Price of tech service ,very reasonable.
M.J.Gray
Big Bear staff are always ready to advise and help you as a customer. Whether you are looking for a new bike or a small spare part you receive the same attention to detail.
My go to bike supplier and always who I recommend.
Allister was really helpful he took his time to explain everything and go through all the features on the bikes
Nothing was too much trouble
Thanks Allister
Super friendly and knowledgeable local bike shop, excellent service as usual