Customer Testimonials
Hello!!
We stopped in to our favourite bike store the other day looking for cycling shoes. Stephen Kim was an absolute gem! He took the time, explained everything to us, and was able to find us both the perfect pair 9
If shoes. It was an exceptional, positive experience that day at Bicycle Sports Pacific because of him. Thanks you again Stephen!!
Friendly and knowledgeable staff. My husband and I have bought bikes here a couple times over the years. Great service overall.
Excellent service, knowledge and great friendly staff!
good product and service. Thanks
It' personalized - I have no doubt that my individual biking needs are frontmost when coming into the shop. Great experience - thanks!
Great inventory, had my size in stock.
Great service from Stephen Kim!
Great selection, knowledgeable and friendly staff, convenient location, clean and bright store.
Ok so I just want give a thumbs up to (BSP) Bicycle Sports Pacific North Vancouver Mark is the manager of the place and Keith is the main mechanic and together they made my old bike like new.
fast service, accurate quote
The customer service was excellent, very knowledgeable and helpful. I'm very happy with the 2 year service that came with my bike purchase. This is a selling feature, i purchased another bike at the Vancouver location because the bike was unavailable at your store and the service contract i received was not comparable to yours. I wish i could have bought both bikes at your store.
They looked for the right solution and did not cut corners, when repairing my beloved bike; many adventures done with it.
Good customer service. Very knowledgeable mechanic
Staff was very helpful and courteous!
Great job, will be back.
Stephen was very helpful during my visit to the store on Saturday. He was also friendly and have good customer service skills.
Friendly, knowledgeable staff and and always quick to help. I may shop around other stores but I always come back to BSP ⭐️⭐️⭐️⭐️⭐️
I like the products there, and the customer service, they know what they are talking about
Friendly, knowledgeable staff, good products. I brought my bike in because I thought I might be having an issue with the tire/rim. After checking it over we determined it was likely an issue with a faulty bike pump I had purchased elsewhere, so I picked up a new pump with BSP. I was very happy with the service and have already recommended a friend go there for his bike tune up!
Amazing service. Stephen Kim not only found a hard to find component for my Cannondale Synapse but kept the store open as I was running late so that I could pick it up on my way home. Great job and service. Highlight experience dealing with BSP.
The staff at the North Van (Main Street) location are across the board excellent
Friendly & knowledgeable staff
Very knowledgeable tech who was able to communicate the issue with my bike.
Inside the store is very spacious and well kitted-out. They had the parts I was looking for.
Great sales service and support!
Very happy with my annual “silver” tune up (Checkpoint ALR 5), knowledgeable friendly staff suggested great alternatives to navigate supply-chain parts issues, mechanic called to discuss proposed work before starting, no high-pressure upsells, fast turnaround, reasonably priced, bike feels (and looks) brand new!
Thanks for making our last transaction so easy.
I went in to have my bike and helmet safety checked and the staff was very helpful and knowledgeable. They got me in and out and answered my questions and offered appropriate products. Great experience.
Noah in the service department was outstanding. Friendly and personable. Listened to our needs, got the work done quickly and at a reasonable price. Would recommend to anyone
The person that helped us was super helpful with lots of tips around our bukes, helmet, etc.