Customer Testimonials
Matthew is amazing.
The service was great very polite and professional
Fast service when the tech was not there! Thanks for replacing my break pads and answering all my "novice" questions with patience.
btw, much better customer service than the other bike shop close by: if you're not an expert mtn biker, you're made to feel very lowly there....
I picked up my first ever road bike here last year and have been servicing it at the shop ever since. Great service and customer care from pre-sales advice to ordering and pick up to post-sales service and repairs.
Good service. Knowledgeable staff and good promotion.
Employees are service-oriented: efficient, effective and prompt.
The staff and service department are great.
Great customer service......and took my bike in right away to fix my flat tire.
The staff at Bicycle Sports Pacific are helpful, informative and consistent with their service. The most important quality though is their welcoming attitude. Well done!
Great bikes, products and service. The staff were awesome making sure our needs were met
The costumer service at the Langley store is outstandingly good. Every time I go there I am able to find what I need in no time. Special shutout to Daniel. Extremely friendly fella.
Stephen was fantastic! He helped me do a bike fitting, went over the main things to look for when buying my bike, and had it fit to my perfect needs. I walked away with a bike that's fantastic and am super happy.
Service was helpful and kind.
Fantastic service, friendly atmosphere.
Bsp communicated super well through my bike repair, gave updates and when to pick up. Honest- when actual service was less than estimate, they saved me money instead of charging me the higher estimate.
How efficient t and fast my bike was serviced.
Very helpful staff, was able to source out the part I needed and the price was excellent. Great job.
Thanks,
Robert
Great service and excellent selection.
Good selection of cycling gear and awesome customer service .
excellent customer service especially to novice or inexperienced cyclists as opposed to some other shops where they talk down to you and roll their eyes at you.
Variety and Customer Service
Very good service!!!
First time in your store. Got the help I needed. Great service.
Products are top notch, service Amazing and friendly, that’s what really keeps me coming back🤘🤘
Great service. Staff very knowledgeable and friendly. I would not hesitate to recommend for all your cycling needs.
The staff were friendly and very helpful. While installing a part for my ebike the person noticed a few things that were not set up quite right. He could have quite easily recommended I leave the bike and thet would call me when the adjustments were done. Instead he went ahead and fixed everything while I waited. I was very impressed with the care and attention to detail he took making sure everything was aligned correctly.
Great service - good deals!
Amazing service, no pushy sales talk, great selection!
Your technician did a great job tightening the gear tensioner and changing the disc brakes, per my appointment. The bike is smooth and responsive.
First name removed
Good service and helpful advice regarding maintaining bike. Been extremely happy with both of our bikes.
Stu Graham