Customer Testimonials
Long distance order for a CAAD-13, which I was surprised they had in stock to begin with (can't find one locally). Had great phone service troubleshooting a payment issue, and then was kept aware of the process right through to shipping and delivery. Can't ask for better service.
I make the trip out there from Chilliwack. Each time, I'm blown away by the service and friendliness of the staff. We'll worth the trip.
Excellent customer care..above and beyond
Service was beyond amazing, I had a clear explanation about the products and stuff were answering all my questions. Customer service was amazing. Loving my bike already ❤️
Very welcome guys working there
Always helpful and friendly
Very friendly staff
Four star knowledgeable service
Great selection of bikes and parts.
I found the staff to be quite helpful and knowledgeable.
Access to the store was easy from bike or car.
despite repositioning the store layout several times over the employees are well versed in everythings placement .
i also think putting the repair station in full view is a great piece of transparency for the customer , i had already been trusting you guys for many years but maybe that means alot to new customers
Very friendly and Excellent service!
They provide very good advice, very friendly and attentive sales staff
The people are very helpful and kind. They make me feel welcomed and help me find what I’m looking for. Special shout-out to Nav for helping me the last few times I’ve been in to purchase bike gear or fix my bike. Thanks!
My bike service was amazing - speedy with the quote, helpful with suggestions and ideas, accommodating with getting the bike back to me! Thanks 😊
The staff / crew is awesome. Everyone is Knowledgeable and kind. It’s our new favourite place!
Superb product knowledge.
Staff were helpful with getting my first bike! Set everything up for me and made sure I felt comfortable!
Super quick and helpful for what I needed in a jiffy!
Staff was very knowledgeable and explained what we needed to know without over-explaining. he asked good questions and determined exactly what we were looking for. Very patient and kind!!
It was an exceptional service. Highly recommend!
Great service and produxts
Friendly staff!
Super friendly and helpful staff. Quick, quality work.
Very Friendly Staff.
We didn't feel pressured to buy, even though we did end up buying, and enjoyed speaking with the sales person, she is very knowledgable about the bikes and products in stock.
Very knowledgeable and professional.
So nice to be greeted by smiles and helpful staff! Ilo was efficient and thorough, as were all the others who dealt with me. She took the time to brainstorm with me about details like adding a bell. I came in enthused about a Cannondale Quick, a graceful little the machine. It turned out to be no longer available, I tried the next model, the Treadwell Neo2. It was a good fit and turns out to be less than 10lbs heavier than the Quick.
Thank you all and especially Ilo
James Blake.
Knowledgeable helpful staff.
I pass by BSP on many weekends during my ride. The several times I went in, they had what I was looking for. Plus, when I asked about what they have on sale, they were very helpful.
Prompt, efficient and friendly.