Customer Testimonials
Your team is very helpful and great..
Great service!
Knowledgeable and helpful staff. Good products.
Mark is great and always super helpful!
The customer service that we received from Alaina at the Langley location was impeccable!!
She listened to my wife’s needs, asked the right questions and was genuine all the way through. She truly is an asset to that store!!!
Keep up the good work Alaina!! Thank you.
Friendliness, knowledge, clarity. thank you
Very friendly and helpful!
Attention to detail.
Remarkable service! I had a warranty issue that was looked after for me by the shop. The service was above and beyond what I expected. Thank you!
The costumer service was very good, and the work done on my bike was excellent.
Thanks you
My last repair experience was 100% positive
Service
Very friendly and professional service!
Great experience ! Thanks
The best and the fastest bike service in town with very knowledgeable and creative mechanics. Highly recommended!
Costomer service was amazing. Overall I had a great experience fixing my bike here.
Great service!
I went into the shop with an hour before closing. The team at Pacific stayed late to replace and fix both by tires and got me back on the road. Thank you
Great service!
I appreciated the quick turnaround and stuff is super friendly.
Service people solved a longstanding cassette / derailleur incompatibility problem.
Communication was very good.
Friendly and helpful
Knowledgeable
They were able to squeeze me in when I came to have something fixed. They were polite knew their stuff and were fast
Customer service representative went out of her way to help me find the right helmet, lock and air pump, showed me how everything works - outstanding, really.
Very friendly and knowledgeable staff with loads of experience. When you buy a bike from them they will continue to make sure ur bike is running soothly and is fitted to ur needs. Great place for a first bike purchase!
Great, friendly and helpful staff…especially for bike servicing. Highly recommend!
Very friendly and appreciate the service
The staff is friendly and knowledgeable, I had a nice chat with the technician who recommended me the best options and gave me competitive pricing. He also gave me some tips on what to look for when buying a new bike. I visited this location a few times and also purchased a SegaFredo shirt which is way cool :-)
Professional service and repair shop, top brands, knowledgeable staff.
Great staff, always happy with the service! Love my Trek 4 I got at the start of Covid which saved me!! I had a blown out tire yesterday and your fantastic tech recommended I put gravel tires on her and I love them! Thank you!!
Jill S