Customer Testimonials
Excellent help from staff. Very friendly and personable.
You had what we needed in stock
You have the best quality parts and the staff is very knowledgable.
Friendliness and helpfulness
Good service 👍🏻
Alaina had good overall knowledge and took time to ensure I would be happy with my purchase
Great selection of bikes and accessories. Keith was extremely knowledgeable about the bikes and the different levels of components. He helped us choose a bike with confidence that we made the right choice. We will definitely return in the future.
Good service.
Responsive, professional, knowledgable staff. The ability to attract and retain quality people reflects very positively, on management, ownership and the BSP brand. I have bought at least 8 bikes from Bicycle Sports Pacific over the years, and soon, possibly, one more.
Great service and helpful team
Parts that I needed were in stock, and knowledgeable staff.
Politeness, eager to serve as soon as you come through the door. Professional sound advice.
I bought a great e bike and the service was very very good. I would highly recommend them!
Very helpful courteous staff, will return regularly for anything I need.
I found the young man who recommended the ceramic lube enthusiastic and very helpful.
He had an energy that, to be quite frank, that has been missing in that store.
I think he said he races bikes.
This is the kind of service that will turn me into a regular visitor.
Marc at North Van is just the best. He always has a solution to any problem
Excellent service this time, had some products in stock I wanted to see and picked up some extra items on sale.
The lady who served me was very friendly
The salesperson Devon was knowledgeable, attentive and was very easy to work with. If the rest of the staff is like him, you have a great team.
Very friendly and knowledgeable staff. They are reliable and services are done fast.
Since I already have a few bikes in good working order, the North Van store has a good selection of parts & etc. that I need to keep them in shape. I'm usually able to find what I need. I also have had good work done by the bike mechanics.
searched and found the bike I needed and transferrd it to the store to make it convenient for me.
Deep personalized service to my needs as a rider. Explained operation of DI2.
Very prompt service, nice competent folks!
Quick repair. Very helpful!!
Everyone was nice and very helpful with my inquires. I would definitely come back for future bike repairs/purchases.
Very good staff, and service.
The repair of my bike was done quickly and completely. Very satisfied.
Bike was on sale (bonus), staff were knowledgeable, friendly and supportive. I was informed of the first year maintenance program which again was a bonus.
Speedy and dependable. Lots of choices and good info
Great bikes. Very knowledgeable. Friendly and Fast Service.