Bicycle Habitat

Average rating: 9.5 out of 10 based on 3056 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 21, 2024 — Rated 10 out of 10 by H.W. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Consistenely great knowledgeable service and a wide array of products. MANY THANKS!

Report a concern   April 20, 2024 — Rated 10 out of 10 by Anna Henry Bicycle Habitat - Vanderbilt
What do you like about our products and services?

They gave such thoughtful advice and got me all
set up perfectly with my new bike from beginning to end. Live my new bike!

Report a concern   April 20, 2024 — Rated 8 out of 10 by B.M. Bicycle Habitat - Vanderbilt
What could we do to improve?

So much more expensive than my old bike shop! Then again they went out of business so maybe they were undercharging. ;)

But prices will definitely make me consider carefully before bringing in the bike!

Report a concern   April 20, 2024 — Rated 10 out of 10 by H.L. Bicycle Habitat - Chelsea
What do you like about our products and services?

Everyone is helpul and provides great guidance. Great bike shop

Report a concern   April 20, 2024 — Rated 10 out of 10 by B.L. Bicycle Habitat - Chelsea
What do you like about our products and services?

Great service and selection.

Report a concern   April 20, 2024 — Rated 10 out of 10 by Glen Masullo Bicycle Habitat - Chelsea
What do you like about our products and services?

There service, they care!

Report a concern   April 20, 2024 — Rated 2 out of 10 by M.S. Bicycle Habitat - Brooklyn
How did we disappoint you and what can we do to make things right?

When I walked in no one really greeted me at the door, staff members did not really communicate well what they were doing and would disappear to have conversations with coworkers, but I didn’t really know what was going on. Left their headphones in while speaking to me

Report a concern   April 19, 2024 — Rated 10 out of 10 by E.S. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Friendly and prompt service; just that day I had a bad experience at a different bike shop, where they refused to even look at my tire, and it was such a relief to come to you.

Report a concern   April 19, 2024 — Rated 10 out of 10 by Joshua Smith Bicycle Habitat - Chelsea
What do you like about our products and services?

Prompt, responsible, and caring service. Went above and beyond to get me fixed up and out the door. Would recommend to anybody. Everywhere else I’ve gone has been deficient. This is where I bought my bike and this is the only place I’ll get it serviced, thanks a lot. Josh Smith

Report a concern   April 19, 2024 — Rated 10 out of 10 by P.T. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Great service! Friendly and quick turnaround. Thanks folks!

Report a concern   April 19, 2024 — Rated 3 out of 10 by J.K. Bicycle Habitat - Brooklyn
How did we disappoint you and what can we do to make things right?

unable to fix the used Yuba bike unfortunately, and was told it was unsafe to ride and unusable and demand my money back from the person I got it from. At least I was not charged at all for the time spent looking at it and housing it so that is appreciated!

Report a concern   April 19, 2024 — Rated 9 out of 10 by R.B. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Always helpful and prompt!

Report a concern   April 19, 2024 — Rated 10 out of 10 by Tucker Stevenson Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Quick and did a phenomenal job

Report a concern   April 17, 2024 — Rated 10 out of 10 by T.C. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

The attention I received was respectful and provided me with a better understanding for my road bicycle and learning path for me.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Sam Kenny Bicycle Habitat - Brooklyn
What do you like about our products and services?

Great service. Super friendly and helpful. Everyone is knowledgeable. I feel like I can trust the people that work there.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Roy Mcpherson Bicycle Habitat - Chelsea
What do you like about our products and services?

Been a loyal client @Bicycle Habitat for years ! It’s a truly Organic , Caring business Great Srvice. ,Fair honest prices ! If you are considering buying a bike go ! If you need repair Go ! Matt is a gentleman always takes care of me !

Report a concern   April 17, 2024 — Rated 10 out of 10 by T.B. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Reliable

Report a concern   April 17, 2024 — Rated 10 out of 10 by R.A. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Walked in for an air pump and the gentlemen helped me out within seconds of walking into the bike shop and was very knowledgeable about the products they carry.

Report a concern   April 17, 2024 — Rated 10 out of 10 by A.D.G. Bicycle Habitat - Brooklyn
What do you like about our products and services?

it was fast, easy, and efficient

Report a concern   April 17, 2024 — Rated 10 out of 10 by Priscilla Marte Bicycle Habitat - Chelsea
What do you like about our products and services?

It was very quick, Elvis was very nice and super helpful.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Daniel Nachimson Bicycle Habitat - Brooklyn
What do you like about our products and services?

Employee was very knowledgeable and helpful, guided me towards the right replacement product, was honest about price to perform the service myself vs. having it done at the store. Even did some complimentary basic tuning up of my son's bicycle.

Report a concern   April 17, 2024 — Rated 10 out of 10 by J.B. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Quick and solid service!

Report a concern   April 16, 2024 — Rated 10 out of 10 by M.B. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Michael was a pleasure to work with. He was accommodating, helpful and professional.
Bicycle Habitat gave me a good quality rental. Also, the pick up and drop off was very smooth.

Report a concern   April 15, 2024 — Rated 10 out of 10 by T.J. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Libby was soooooo helpful fitting my son for a new helmet. Thank you!

Report a concern   April 15, 2024 — Rated 10 out of 10 by N.S. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Knowledgeable repair info for DIY.

Report a concern   April 15, 2024 — Rated 10 out of 10 by J.D. Bicycle Habitat - Chelsea
What do you like about our products and services?

The sales assistant was very helpful

Report a concern   April 15, 2024 — Rated 10 out of 10 by J.P. Bicycle Habitat - Chelsea
What do you like about our products and services?

Yes the service was good and efficient.

Report a concern   April 15, 2024 — Rated 10 out of 10 by J.P. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Ver helpful team!

Report a concern   April 15, 2024 — Rated 10 out of 10 by Katie Martin Bicycle Habitat - Brooklyn
What do you like about our products and services?

Your mechanics are great -- helpful, fast, and let me watch while they fix my bike.

Report a concern   April 14, 2024 — Rated 10 out of 10 by Brandon Pines Bicycle Habitat - Chelsea
What do you like about our products and services?

honesty. never feel taken advantage of, or rushed.


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