based on 3214 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and accommodating staff
Thank you so much for fixing my bike so quickly, great customer service, highly recommend it!
The experts at the shop are so helpful and I don’t feel like I’m being upsold
Great customer service and follow-up. We had multiple conversations about cargo bikes before I finally chose and purchased my yuba. The staff was knowledgeable, approachable and extremely helpful.
Bicycle Habitat went above and beyond my expectations!
Knowledgeable service staff helping to make the right purchasing decisions.
Great swift service for my bike
Fantastic and honest.
Very knowledgeable and friendly staff
You only had two models of tail light, one extremely expensive, the second one somewhat overpriced and not what I was looking for.
Have someone greet customers when they enter. Myself and others were standing around wondering how to get help.
fave bike shop in brooklyn
great quality service and speed
Great consulting from Izzy and others, thanks very much.
Great service and prices. Everyone was really nice.
The folks at Bicycle Habitat are as knowledgeable as they are personable, both in high amounts.
Very knowledgeable, warm & patient staff! They will do all they can to get you on the perfect bike for you!
Excellent service! Brian. Libby, Sam and others
Great customer service!
Amazing customer service!
great staff who take the time to provide personalized service
Great service and selection!!!
I enjoy the service I received. I've been working with them for. a few years now, and they're friendly, and great.
How well you managed my expectations with updates.
It's the people! I've dealt with several different folks at Bicycle Habitat and always fear that I'm not going to have a good experience with a new person but they never let me down. Maybe they just all love bicycles so much that they all want to be good will ambassadors for the industry but it's impressive, nonetheless.
Excellent customer service. You go out of your way to ensure that customer satisfaction and safety is a priority
Employees are really friendly and responsive but I’m not sure about their expertise.
Knowledgeable staff
Good product selection
Great and knowledgeable service. Thanks Adam!
always somebody to help with any question. Good costumer servics