Customer Testimonials
Staff were friendly and approachable by phone and in person.
Staff were knowledgeable about the bike and accessories and helped guide my decisions.
I never felt rushed during the purchase despite other customers entering the shop.
The showroom was aesthetically pleasing with everything I needed and space to move bikes around.
The level of service during my first visit and when collecting the bike was outstanding.
Friendly and knowledgeable staff, especially Jasper!
Trek Cannington has always been a 10/10. Nothing is too difficult for them and the product line is superb. Highly recommended
Staff were very knowledgeable and helpful
Great service and quality
Great friendly service
Great products and excellent service every time!
Fantastic - great service and super helpful !
Contacted me when ready and provided good advice :)
In your shop I feel always welcome like an old friend.
Your service to my old bike was always successful.
Thanks a lot!
Staff are always ready to help, and are knowledgeable.
Very friendly, knowledgeable and helpful staff.
Quality product and first class service at Whitfords. I used to go to Joondalup but felt never enough staff. Whitfords don’t have a lot of staff but acknowledge the fact they will serve you as soon as they can.
Good advice, friendly and knowledgeable.
Staff always friendly and helpful. Genuinely interested in you and how you ride.
The team members are friendly, smiling, professional and maintain very high professional standard. They have a good range of products available. They consistently provide 10/10 service. Highly recommend this shop.
Great service and advice with a very good range of accessories.
Staff are great. Welcoming, helpful and honest. Glad this store is my local.
Great range and friendly service.
Quality curated accessories and great in store service
Thanks for the quick tube change Ollie!
Good range of products
Great products, I’ve been riding my trek for years. When I spoke to the Majura, Phillip and the fyshwick stores, the guys were friendly and helpful. They had my new bearings sorted in no time. Cheers
Excellent service and advice from friendly staff
Dedicated Trek bike shop front and very well trained staff to give advice
Super knowledgeable team and easy service
Everything. Honest, reliable, efficient, friendly, flexible.
There was a slight noise coming from the rear derailleur, but it was fixed on the spot. I could see the mechanic's passion for bicycles through his effort to help. He also asked if there were any other issues and tried to think from the customer's perspective, which made me trust Trek's bicycle service even more.
Always helpful and friendly with top servicing
I like the specs on the bike I bought, and it was great value. The Rockhampton shop provided excellent customer service, which is the main reason I bought the bike from them.
Great range.