Customer Testimonials
Amazing customer service and expertise
Great service-Professional, knowledgeable and understanding, from Chris, Dawid, Suresh and the workshop Team.
My bike had a warranty issue and the Warranty Team, Kyle and Malcolm, were also great. Again, very professional, knowledgeable and understanding.
Thank you!
Smooth transaction, great advice and service all along. Thanks!
Its not just about excellent products and high quality service but also promoting enthusiasm for cycling.
Honest friendly service, professional advice - and quality products . Thank you . First name removed
Personal service and sound, sensible advice about maintaining our bikes
Very knowledgeable, approachable staff. I've bought 2 bikes at Cookson Cycles and delighted with them both.
Brompton bikes parts and service now available. Excellent service for the part I needed.
The staff listen and their Knowledge goves confidence in that you’re buying the correct stuff
Very friendly chatty staff always at hand and happy to share information
Friendly staff. Good product. Great days cycling
Bike Service / repair of free hub
Very happy with the quality of the work completed
Good quality bikes.
Helpfull staff & paying attention to safety
Very nice area, well maintained and signs to ensure you can follow the right tracks.
And a lot of good rides and places for hiking
Great service
Very helpful and professional. Longest part of the job was waiting for the delivery from their supplier but their own turn around on the wheel fix was within the day. Good stuff. Would recommend.
Good service. Convenient for Saltern Way. Basic rental ebike did the job, but overpriced for what it is. Should really be geared and have a pannier or basket or at least a pannier rack.
Tailored help and advice from Sam who understood exactly what I was trying to find in the right e-bike.
James and the team are always friendly, helpful and provide an excellent service.
Very fast and friendly turn around. Delivered within 2 days of ordering.
Very good and friendly
Rick was extremely helpful and friednly throughout the whole process.
Great communication and great value for money
A brilliant system of communication on Whsts App, that lets you discuss the issues and services both before and during service of bike.
Friendly nice staff who know their stuff inside out.
It’s well worth a visit!
Great service, friendly staff
Customer service
Prompt and informative communication. Achieved the promised timescale for delivery. Professionally packaged. Use of a reputable and reliable courier.
Super service, saved the day with very little notice.
Shop has everything you need for your biking needs and staff are very helpful and knowledgeable
Honest truthful advice from staff that are bikers themselves.
No hard sell... its your choice to buy, did not feel pressured at any point.
High quality products sold, third bike I've from here, first class service every time
Will return for service, accessories and clothing and will recommend
Very helpful & made a young boy very happy……thank you 😀