Customer Testimonials
The entire staff was helpful, kind, professional, and informing without being pushy. It felt like just a good bunch of guys who enjoy bikes and like sharing that with others.
Nice, knowledgeable, helpful.
Tommy did a great job of replacing my seat post & updating the firm ware on my Verve.
Well knowledgeable staff and answered all the questions.We are from out of town and felt welcomed.We talked about other things besides bike stuff and had a good experience.
Plan on revisiting the store next time we visit.
Josh was super helpful! Very patient, soft hands.
Bay was the expert that helped me. He was very knowledgeable and personable which I really appreciated to help me choose my trek bike. Bay was attentive, and tried to understand my skill level and where I eventually wanted to get to. Bay set up several bikes for me to test. I felt like family there. They will start group rides and im excited to join when I'm available.
They helped me with my tailgate on my truck and even help me put it on the truck.
I appreciate the attention to detail and the time they took with me explaining all the things.
Ill be back ans recommend trek to my family and friends.
I chose trek due to the quality of their bikes. People there are wonderful. Thanks for the great experience.
Easy transaction and service
great sales and service team - appreciate their friendliness
Maintenance team always friendly and helpful! thank you Trek Chattanooga team.
Great staff
Always helpful and fast to fix issues on my bike.
Corey in the service department was very knowledgeable and very patient with me while we discussed and picked out an ungraded group set for my bike.
Everyone was very helpful and kind with helping me get the best cycling shoes. Thanks. Steve Sams
Always ready to help
Every time I've come to the store, the employees are extremely helpful, yet not overwhelming or in the way. Thanks!
Very professional service! Thank you for the fast follow-up!
I've been going to the Trek Store in Greenville, SC now for several years. The store is always well stocked and has a helpful staff.
Amazing service and great care in the work they do!
Super nice and professional. Thanks for taking care of me!
The staff is very knowledgeable Eddie it's always ready to help. I will keep giving them my business.
the service was great
Great group of people to get you on the road and keep you there.
One of the best customer experiences services I have ever had, frankly. Paris was awesome as was Chris. Needed some adjustments to my daughter's bike which they did quickly. And then they put my daughter on the stationary bike and measured exactly for the seat height. Might be upgrading my bike soon and will buy it nowhere else.
Great people. Very helpful! Thanks Mary and Eddie for the extra help with my daughter’s townie and training wheels!
Excellen
Great, friendly service.
Great service and support all staff is always very friendly
Friendly service Billy the salesman was a pleasure to deal with. Bicycle was ready when promised. Clay did a great job of setting it up for my wife and explaining the operation to her as well as how to use the rack for her car. Price was fair.
Friendly staff great product and very knowledgeable
Trek always has extremely courteous and approachable staff. They’re always willing to help - very glad to have a place like this close to home.