based on 183 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very poor customer response. Lack of follow-up on requests from main office and dispatchers, weak follow-through with assigned technicians. Traps not being consistently checked and changed.
I like the customer service from my reps and the service technicians alike. Far superior than the pest management company I previously had in place. Please stay on top of the current service that you provide.
Your techs spend no more that 10 minutes on site and ignore our requests for additional bait stations or additional spray locations.
Reliable, personable, consistent. Thanks so much!
The tech was super helpful
Extremely professional, knowledgeable and helpful when it comes to providing further information when needed. 10/10
Very thorough and on time. We have Kevin on a monthly basis and he is great! Alway give good advice.
The exterminators are very friendly and knowledgable
It took too long to set up service and was time consuming.
Your staff are very professional and very respectful.
best in the biz and always punctual
very good service
Excellent service from our technician Thomas.
Excellent service and Communication, also explaining issues and how to solve them.
Great technician. Efficient and personable.
The exterminator did not show up to service the building this past Saturday 11/5. This is the 2nd missed service since 8/6/22. Billing # [190765] - Work Location: 677 Washington Blvd Stamford CT 06901.
Sanjay is the BEST!
Constant friendly communication even if there are no issues
Prompt and responsive.
Always responsive and do their job
Good communication with the PCOs and the Office and prompt response times when issues occur
Techs are informative and friendly.
Very professional, courteous, and on time.
friendly techs always willing to answer questions
Very happy with the team and their service
The technician is fantastic and the service is impeccable
We understand that Assured is subbed out through out Hines/JPMC contract for JPMC space at 277 Park. Recently we are putting in service requests based on used sightings, getting confirmation from Terminex that service is being scheduled and then getting notification that same evening regular PM is being performed but no indication that the service we requested for sighting we are reporting is being taken care of
Always thorough detailed. The technicians are always concerned about the business doing its best. Assured Environments controls every facet of IPM, keeps us informed of issues, and the technicians don't stop until they solve them.
Professional and detailed.
Show up on time!