based on 302 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can call to make an appt. I can call the day of the appt. to get a window. The technicians are polite and efficient.
This is the first time I have been dealing with Assured Environments that the fellow did a comprehensive inside and outside pest control beyond checking the mouse boxes. We had a significant ant problem inside and he used the gel bait but in 4 days the ants were back. For $600 a month, I expect better.
Very communicative
Service was completed as scheduled
We have had issues with the scheduling in the past, however Carlos has been a great asset to your organization and is rebuilding our confidence in your company.
Assured Environments is very attentive to our needs.
Everyone I work with at Assured is friendly, knowledgeable & professional, which is not something you can say about many companies these days.
Service is very good.
always comes out quick, very detailed and professional
Technician do not take decisions where to place traps or poison , superintendent have to be pending and be telling where the service os needed .
Precios exterminator named Luis , service was excellent but but for the last year I can tell is not la excellent service no more .
We have significant mosquito problem and we haven't done anything yet to figure out the cause. There is stagnant water on the roof next door. But there are a lot of mosquitos in our backyard as well. We also have moths on the 2nd floor in our closet hallway creating lots of moth holes in our wool clothes. Finally, we are convinced we have very small mice on the 3rd floor and have caught mice.
How can we solve these problems?
The current person who comes in to our office is extremely professional and we have no complaints. For the first year and a half we had an individual that would complain to us all the time. First about your company and how hard he worked. I asked that he take his complaints to you. I even called to discuss it. After that he complained about me to all of my staff. He was unprofessional and he should have been removed from our account a year before he was. That is the oly complaint I have with your service.
Make sure devices are labeled with dates and changed out on time. Thank you!
Does a fine job..
communicates well with customer.
Prompt response to my inquiry for service. Staff courtesy. Clear communication by e-mail and phone. Thank you.
Totally professional and extremely detailed. Total peace of mind when you guys are dealing with Pest Issues.
Great service as well follow up on new assignment.
Your technician Gustavo is the best exterminator person I have used in my 33 years as superintendent. He really knows his stuff.
Attentiveness, timing and professional staff
Just well-educated techs and friendly
The technician is professional and courteous. All inspections are done on time and I am happy with the service I have been receiving at our facility.
responsive, effective
Having the same representative or servicemen
Every time. Like having someone who I don’t have to explain things to someone who knows where everything is.
Flexible with the visits if need to reschedule. Always took care of any issues we presented to you with a smile.
Consistency of services and ability to respond to emergency situations
The Technicians are always knowledgeable, polite and efficient.
Our tech that visits monthly is so kind & professional.
Good thorough and repetitive exterminating service provided.
Trust that Assured will have a tech here on site in a timely manner to reconcile our pest issues.
Amazing service and professionalism from their staff.