based on 1359 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
still have not achieved what i asked.
i will probably fire your company very soon.
Convenient. Has controlled the rat problem in my backyard.
The communication is weak at best with some of your associates.
Assured Environments are a efficient company when it comes to pest control.
Assured is an excellent exterminating company and their stuff is amazing.
Marsel Pulaha
Resident Manager
1230 Park Avenue
New York, NY 10128
The weekly reporting of events and traps inspected and the reporting of building issues causing higher trap count.
Total Class from Erin Sales/ Customer Service to Edwin the Tech. I cannot say enough about these two people.
Professional service
Great Techs! Friendly and knowledgeable !!
Very responsive to concerns or question. Company is very knowledgeable
Service is excellent. Communication is often complicated. It is hard to know who I can contact.
Very courteous and knowledgeable service
Consistent, AE has kept up to the many changes presented by COVID-19, the management, office staff, and on site providers are professionals in everyway and the results are excellent
Ruben , the technician is very knowledgeable about his work and he does it thoroughly.
Techs are courteous and helpful and knowledgeable.
Exterminating Services still be handled during the pandemic.
Our tech is the best always trying to improve our experience
Reliable, great customer service, availability
punctual/thorough
The guys know their job. They take care of routine and seasonal problems as they occur. They are always very courteous to all the members of the staff they work with.
ypu guys are great
efficient
Francisco is the best.
Never did what was promised
Service tickets showed various areas were checked but they were never serviced !
Prompt, friendly and take the time to explain things to improve our work environment.
Tried reaching the company from Oct 2020 without any success, there was no response from the account manager (Wayne) inspite of repeated calls and texts by our team members.
Response Date : 01/23/2021.
Dessie is a very responsive and collaborative Account Manager. We get honest and insightful responses to all of our questions. In addition he keeps us informed of any potential issues.
Very reliable and professional.
You did a really good job, very nice employees, a careful job. When I have a tenant, I may reengage your services.