based on 1796 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service, well trained technicians
I think Justin was our exterminator. Polite, friendly, helpful, great energy and efficient!
Signed estimate did not correspond to actual work completed
Every technician is extremely pleasant and thorough
Your technicians are extremely responsive to our needs. When we point out a problem they acy on it immediately/ they also notify us when they find something. For example they found a mouse hole and took it upon themselves to set the traps and then notified me of the discovery.
they are also always a model of professionalism, courtesy and respect.
Friendly thorough and consistent
Thorough, friendly technician. Turn up at scheduled time.
getting better
show up without letting me know ,,show up late, run through the job...different people coming all the time...dont bring the right equipment...dont always get my report without calling ...
The exterminator consistently shows up without warning and I am frequently not home. Would appreciate a few days notice
ORLANDO IS THE BEST
Tour team is very professional and responsive.
Technician came for preventive service not adhering to the time agreed on service contract on multiple occasions, resulting some areas not serviced. A make-up service should be performed in the area missed.
The service techs are very nice and professional.
The expertise of the exterminator. Michael was terrific - smart, respectful and very knowledgeable.
Great customer service from top down. Office teams always communicate effectively and makes scheduling a streamlined process. Very knowledgeable staff. Very satisfied.
very thorough and informative
they do an great job every time thank you
follow though is timely
Working with the assigned exterminator is and has been going great.
However part of the service is to provide my company with glue boards and have yet to be sent any. Only when communicating with the exterminator do we get any and that's in a limited quantity no fault of the exterminator.
Inspection reporting is great, exterminator support and feedback is great.
A set schedule gets changed without notifications and approval. Technician arrives without knowledge that he is going to an apartment building.
Lack of service. No action taken on rat infestation since early July. Considering ending your service.
Name removed
Vornado Realty Trust
Phone number removed
Received letter on price increase on 7/722,and today is 7/22/22 and have not received answer..price increase is For $466.56 plus tax..I have no idea what this is my account # is 124126.terrible customer service.
Always show up; always friendly.
We've literally only seen one roach since we've started using this service.
Your Field Service Manager Wayne as well as you staff (Hope and the other staff) are always responsive and go above and beyond to address our pest concerns. We would recommend your company definitely!
Great service
I have no idea who the account manager is and communication with the management team is not very effective. However I must say the field service manager does an amazing job and I give Mr. Mateo a 10/10
Assured Envirements is quick, efficient and courteous.....You took a load off my very freaked out mind.......THANK YOU!!!!!!!!!! I would recommend the service to anybody who wants to deal with a nasty problem the easiest way.....Michele .
Good morning all,
What I like about your service is: technicians always on time and they are very professional.
Thank you,
First name removed