based on 348 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like it when we do not have pest problems. I like it when you show up when you are supposed to. I like it that the people I interact with are knowledgeable.
Responsive, will send over supervisors if needed, always provide solutions if the current preventative measures are not working
Here at 15HY we have been provided with exceptional service ranging from being able to reach someone at ANY time with an emergency of even a basic question. That has been track record from the beginning of the relationship.
Service personnel are presentable, knowledgeable and lend advice on how to help eliminate and prevent issues and have amazing follow up.
We are confident when in need of services, Assured environments will be there.
Gloria V.
We like our technician - he's good at what he does. Still room for improvement though so that's an 8.
Good company
Service seems very detailed. The technicians are pleasant. It is easy to communicate with the office in order to arrange appointments.
The tam is amazing -Suad is the best and the quality of work is great
Professional
quality control
We appreciate your responsiveness to any issues that come up and your techs' ability to work with our residents to find solutions that work for their particular situations.
Assured always provide a great service - management office and on-site staff are very helpful and professional.
Very competent
Responsive and competent.
Prompt & Reliable Service.
Customer service
Pricey and poor results
team was efficient thorough and clean. very knowledgeable as well.
very accomodating and friendly
We were very happy with Travis. He was very knowledgeable and did a great job. He is also very personable. We hope we can continue to have him take care of our account
I Like that the service we receive is consistent and thorough. Technician and account rep is professional and aim to please.
Very professional, thorough pleasant personnel
......
My service is unbelievable and the responsiveness is the best I have seen in the industry. The company is outstanding with very trust worthy service people. The best of the best.
Mitch
The technicians and management listen to the customer and respond quickly. The technicians are always knowledgeable, informative and courteous. There's awesome recommendations and follow up.
Erin Leonard
Great customer service from my account rep Erin Leonard.
I have been dealing with Assured for over 20 years now, The service continues to be outstanding! The font Office always responds to my service requests and the Technician who services my account Jonny Rivera, is always on point and responsible, he needs no supervision
I like the guy you send to do my monthly service. He's pleasant, comes on time & does a good job.
Always very helpful whenever I need assistance. The company keeps me informed of ways to mitigate pests activity.
The service technician Keyon G. is very professional and detailed when touring our facilities as per contract services. Quick turnaround with service requests.