Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.R. Bike Mart - Richardson
What do you like about our products and services?

Ya’ll are a solid bike store that’s in the neighborhood.

Report a concern   April 8, 2026 — Rated 10 out of 10 by R.G. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

Had service work done. Bike rides like new! Thank you!

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.A. Zion Cyclery
What do you like about our products and services?

I appreciated the customer service provided and I feel the cost of labor was fair!

Report a concern   April 8, 2026 — Rated 9 out of 10 by M.S. Machinery Row
What do you like about our products and services?

I like the options the tech gives me, their knowledge, and realistic turn around time.

Report a concern   April 8, 2026 — Rated 10 out of 10 by C.T. Hills Sport Shop
What do you like about our products and services?

Friendly honest staff that doesn't feel like they are pushing anything on me.

Report a concern   April 8, 2026 — Rated 10 out of 10 by R.A.S.E.A.T. Trek Bicycle Store
What do you like about our products and services?

great bicycles and exceptional service from the crews there

Report a concern   April 8, 2026 — Rated 10 out of 10 by C.V. Sunnyside Sports
What do you like about our products and services?

Your people

Report a concern   April 8, 2026 — Rated 10 out of 10 by B.J.D. Ascent Cycling
What do you like about our products and services?

You guys are always friendly, honest, and fair. Great shop vibe too.

Report a concern   April 8, 2026 — Rated 10 out of 10 by G.G. Wheel & Sprocket, Franklin
What do you like about our products and services?

The service tech did not try to over sell on the service. Component was initially thought to be trashed, but he found cleaning and lube to be necessary. Only cables had to be replaced.
That’s honesty and integrity, and why I continue to buy from Wheel and Sprocket.

Report a concern   April 8, 2026 — Rated 10 out of 10 by N.R. Trek Land O Lakes
What do you like about our products and services?

It was very easy to see what repairs and products were necessary to make the upgrades.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.B. Hyland Cyclery
What do you like about our products and services?

Always quality folks giving quality work. Thanks!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Manuel Alvira Trek Bicycle Raleigh Holly Park
What do you like about our products and services?

Good Quality !!!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Pamela Fritz Bickel's Cycling & Fitness
What do you like about our products and services?

My bike looks and feels great! 😊
Thank you!
Pamela F

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

The staff is helpful, friendly, and knowledgeable.

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.G. Lewes Cycle Sports
What do you like about our products and services?

They were very accommodating. Dropping the bikes right at the ferry and picking them up there. They gave a text with combos for locks and were accessible if needed.

Report a concern   April 8, 2026 — Rated 10 out of 10 by M.C. Landry's Bicycles - Boston
What do you like about our products and services?

Service Dept. Is My Favorite, Just On The Fact I Get Honest Advice On What's Best For My Bike. Also Little Simple Quick Fixes Are More Often Than Not Solved To No Cost, Most Importantly Turn Around Times Are Acceptable.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.R. Landry's Bicycles - Needham
What do you like about our products and services?

Everyone I spoke with about shipping a bicycle was incredibly helpful and very patient with all of my questions. Thanks to all of you for making this so easy.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Scott Levy Trek Store Chattanooga
What do you like about our products and services?

Knowledgeable, friendly, and local.

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.W. Berry Fast Bicycles
What do you like about our products and services?

Everything!!! - Left you a Google review as well. Guess you guys made it home in one piece?
Regards, First name removed
Email address removed

Report a concern   April 8, 2026 — Rated 10 out of 10 by G.M. Budget Bicycle Center
What do you like about our products and services?

Love my new E-bike
Lane was wonderful to work with!
Great experience very knowledgeable and helpful.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Austin Stroud Phat Tire Bella Vista
What do you like about our products and services?

Friendly staff, affordable rentals, and solid parts selection/inventory

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jon Stolpe Perkiomen Bicycles
What do you like about our products and services?

The staff at Perkiomen Bicycles is amazing! They are so friendly and knowledgeable. They have done an excellent job keeping our bikes in working order. We will definitely go back!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Rick Padgett Babcock Bicycles
What do you like about our products and services?

Very nice folks to deal with, they are rhere to actually help you with your equipment not just take your money. Higjly reccomend

Report a concern   April 8, 2026 — Rated 10 out of 10 by N.H. Elevate Bikes
What do you like about our products and services?

Always there to help and source

Report a concern   April 8, 2026 — Rated 10 out of 10 by Christie Anastasia Slipping Gears Cycling
What do you like about our products and services?

I rode my bike the day after a Slipping Gears tune up…and it rode perfectly. Thank you for taking care of my “baby.”

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.H. Lancaster Bicycle Shop
What do you like about our products and services?

Service is great and they are very knowledgeable about the bikes and components. I would strongly recommend Lancaster Bicycle to anyone.

Report a concern   April 8, 2026 — Rated 10 out of 10 by R.M. Trek Bicycle Boulder
What do you like about our products and services?

Friendly, fast, knowledgeable.

Report a concern   April 8, 2026 — Rated 10 out of 10 by G.T. Cyclepath Oakville
What do you like about our products and services?

Jeff has a vast range of knowledge from old bikes to new bikes which is a huge skill to have when servicing bikes.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Gord/Kandi Gillies The Bike Shop Central
What do you like about our products and services?

The service at the Bike Shop central is amazing. Always a friendly greeting when entering the store and honest recommendations to improve your cycling experience!!

Report a concern   April 8, 2026 — Rated 10 out of 10 by B.E. SPRING STREET SPORTS
What do you like about our products and services?

Great Service and honest advice


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