Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 15, 2026 — Rated 10 out of 10 by Ronne Sidwell Eddys Bike Shop - Stow
What do you like about our products and services?

super helpful !!!!!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Keith Ivery Bike Mart - White Rock
What do you like about our products and services?

Knowledgeable and friendly staff. Nice selection of quality products.

Report a concern   June 15, 2026 — Rated 10 out of 10 by P.M. Sunnyside Sports
What do you like about our products and services?

Prompt service by a professional staff.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Frank Dimauro Woody's Bicycles
What do you like about our products and services?

The experience was great. The team was knowledgeable and prepared an appropriate sized bike that made my time on the Mountain unforgettable. Thank you!

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle East Providence
What do you like about our products and services?

Team seems good. Work well together and all seem to have deep knowledge of various bikes. Also, provide sound advice.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Andrew Frantz Bushtukah - Orleans
What do you like about our products and services?

The team at Bushtukah Orleans is very friendly and informed on all the latest biking accessories and services.

Report a concern   June 15, 2026 — Rated 10 out of 10 by V.M.M. Espai Bici Olot
¿Qué es lo que le gusta de nuestros productos y servicios?

Tot, millor impossible!
Atenció, professionalitat, serietat. Un 10.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Jon Roberts Sunnyside Sports
What do you like about our products and services?

Excellent service. Great mechanics.

Report a concern   June 15, 2026 — Rated 10 out of 10 by T.O. Trek Bicycle Beaverton
What do you like about our products and services?

Everyone is always helpful

Report a concern   June 15, 2026 — Rated 10 out of 10 by E.S. Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

The customer service from this shop is fantastic. They are friendly and knowledgeable. They also don't try to upsell you, which I appreciate.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Trish Cottrell Brielle Cyclery
What do you like about our products and services?

The shoes were a very good value at a great price. The person who helped me was very knowledgeable and helpful. He answered all my questions.

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.J. Trek Spring Hill
What do you like about our products and services?

The staff is very helpful and thorough!

Report a concern   June 15, 2026 — Rated 10 out of 10 by P.D. RV&E Bike & Skate Fairport
What do you like about our products and services?

The service was quick and complete and the bike is in great shape.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Michael / Alex Leonard Bike Doctor-Arnold
What do you like about our products and services?

Great experience purchasing our e-bike from Bike Doctor - Arnold. The process was quick and easy, the staff was very friendly and helpful, and the bike arrived quicker than expected. Highly recommend for a smooth, stress-free purchase.

Report a concern   June 15, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle San Francisco Cow Hollow
What do you like about our products and services?

Quality products, knowledgeable and efficient service.

Report a concern   June 15, 2026 — Rated 10 out of 10 by N.R. Bikes'n Boards Butzbach
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Beratung war professionell und der Preis mehr als fair - danke dafür!

Report a concern   June 15, 2026 — Rated 10 out of 10 by G.S. Gregg's Cycles - Greenlake
What do you like about our products and services?

Great selections of bikes and I was helped quickly. I walked out with something phenomenal in my price range after test riding. The staff was very helpful.

Report a concern   June 15, 2026 — Rated 10 out of 10 by M.B. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Excellent customer service!!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Michael Stapels Klever Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetente Mitarbeiter - hochwertige Produkte - perfektes Bikefitting

Report a concern   June 15, 2026 — Rated 10 out of 10 by Aleksandar Vukovic Bushtukah - Richmond
What do you like about our products and services?

Good service, friendly sales people.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Bill Gros Hyland Cyclery
What do you like about our products and services?

Products I need are likely in stock. That's a big deal for someone that rides almost every day!
We have bought two bikes for my son in the past few months, a road and mountain bike. The staff and service were absolutely top notch, and quick to provide bike preparations for delivery.

We highly recommend Hyland Cyclery, and it's no wonder they have been around for as long as they have been.

Keep up the great work guys and dolls!

Bill Gros
Peaks Coaching Group/BikeFtr

Report a concern   June 15, 2026 — Rated 10 out of 10 by Brad Peterson Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

Chris was terrific from start to finish. Thanks!

Report a concern   June 15, 2026 — Rated 10 out of 10 by J.H. Trek Bicycle Palm Desert
What do you like about our products and services?

all good , thank you!

Report a concern   June 15, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Portland Slabtown
What do you like about our products and services?

I am a big fan of this shop and it's staff. They are all great to work with. I recommended them 5 minutes after walking out the door to a gentleman that I met at the nearby grocery store.

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.M. Freewheel Bike Minnetonka
What do you like about our products and services?

Best in Class!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Bruce Campana West Point Cycles - Kerrisdale
What do you like about our products and services?

I bought a very nice gravel ebike from WPC. From the beginning, customer service has been exceptional. These folks get it. Attentive without being pushy. Even discouraged me from buying a bike they had in stock, so that I could check out a slightly different one that they didn't have. (I went back and bought their bike) Little things, like remembering my name, instant service ("Sure - we can take care of that right now"), polite without being obsequious; things that are so unusual these days. Prices are standard - same as everyone else - and selection is very good.
I bought a nice bike, but I saw them give the same treatment to people who made minor purchases.
I will repeat this review for the other stores (I went to all three Vancouver WPCs) as they all did the same excellent job.
Exceptional.

Report a concern   June 15, 2026 — Rated 10 out of 10 by J.T. Long Beach Bicycles
What do you like about our products and services?

The service was excellent was acknowledged soon as we walked into the store. All my needs were met I explained what I was looking for and the prices range and was shown bikes that fit into my budget. Was also offered the air tag as added protection being that one of my biggest fears was my sons bike being taken.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Roxana Chapman Trek Bicycle Champions
What do you like about our products and services?

Always have a good experience at this store. Guys on staff are super helpful and friendly.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Rod Collins Trek Bicycle Dallas Park Cities
What do you like about our products and services?

You guys make things right.

Report a concern   June 15, 2026 — Rated 10 out of 10 by T.T. Trek Bicycle Robinson Township
What do you like about our products and services?

Robert did a great job resolving my issue and showed that he cared about his customers and having a high standard as a bike shop


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